GoDaddy Reviews

Mostly satisfied for years until a GoDaddy infrastructure move lost product reviews and broke descriptions, with no compensation.

GoDaddy changed their DNS twice without explanation and support suggested user error; they moved all domains to Namecheap.

A client spent 80 hours on the phone with GoDaddy over a broken DKIM record that support could not fix.

GoDaddy shared hosting server went down for about 9 hours with no warning, weak support and unusable backups.

A client's GoDaddy DNS zone with over 75 records vanished with no backups and 5 hours of support chats.

GoDaddy put a hold on a .au domain without any communication, causing a day of DNS issues and slow outsourced support.

GoDaddy promised 24/7 support for a 9PM migration but took 4-5 hours to answer the phone.

GoDaddy-backed certificates were mass revoked with only 3 hours notice at 2am on some and no notice on others, forcing rushed renewals.

GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.

GoDaddy SSL support offered only tier 1 and said senior support cannot talk with customers when a rekey revocation needed fixing.

GoDaddy domain email was set to forward all tenant mail to a GoDaddy address for its AI chat by default, needing support chat to remove.

Got a GoDaddy domain refund within the 5-day window, but the refund was not automatic, live chat was missing and phone AI loops took about two hours.

GoDaddy Web Hosting Max sites were down for 10 hours with no help and blame placed on Cloudflare.

GoDaddy took over 700 dollars for a website completion, delivered nothing and refused a refund after 4 months.

After four days of certificate chain trouble with no help, 60+ certificates are moving from GoDaddy to Sectigo.

A renewed GoDaddy VPN certificate lacked a trusted root in the bundle and GoDaddy support was useless.

GoDaddy sold website care promising SEO help, but overseas staff were clueless and sales stopped replying.

After 20 years GoDaddy forced a website builder migration, an update killed the site and support is no longer reachable.

Customer was charged 250 dollars for SSL, had their URL resolve to another customer's site, was sold a different bundle and billed 300 for extra support.

GoDaddy botched a migration from HostGator leaving the site and email down 3 days, and a 1,400 dollar security package failed to clean malware or add SSL.

A year after defederating a church's Microsoft 365 from GoDaddy, GoDaddy took control and shut off email and Office access.

GoDaddy is fine for domain registration but horrific for hosting, with constant upselling, poor tech support and deceptive marketing.

GoDaddy Email with Advanced protection (white-label Office 365 plus Proofpoint) never adds the Proofpoint SPF or DKIM records despite about 8 dollars extra per mailbox.

After 9,900 dollars over 10 years GoDaddy refused to sell an advertised-price domain at that price.

GoDaddy redemption fees nearly 600 dollars for domains worth about 200, with dismissive support.

GoDaddy charged a large unrequested 3-year, 5-seat Office 365 auto-renewal and support refused a refund.

An inherited GoDaddy domain expired and 2FA tied to the same domain blocked payment through support and login.

An agency lost a client domain at GoDaddy after missing the grace period; support promised them first place in the backorder queue, but they had to pay a broker $2,000.

Cloudflare nameservers on a new GoDaddy domain kept being reset to GoDaddy every few days, taking the site down four times in a month.

GoDaddy fined and locked out a private-WHOIS domain after a cease-and-desist letter with no chance to respond, taking a month to restore.

A GoDaddy support rep casually said they would take the domains away for any policy violation, so they moved all domains that day.

A GoDaddy-registered domain used with a Squarespace site was down almost two weeks amid dealing with both companies.

A won GoDaddy auction was cancelled at the last second and the domain relisted at 10,000 dollars.

GoDaddy hung up when confronted about a searched domain it was reselling for 2,000 dollars.

GoDaddy managed WordPress died with an SSL error after a nameserver move; support asked for the MFA code and blamed third-party nameservers.

Three customers had to sue GoDaddy to regain stolen accounts, with only legal staff reachable.

GoDaddy failed to renew only the bulk Discount Domain Club membership, cost about 300 dollars extra across 130+ domains, and refused a credit.

GoDaddy deleted Microsoft 365 accounts the client had paid for through October after an MX change, and support gave contradictory explanations over 90 minutes.

GoDaddy's cancellation code bug blocked cancelling, products auto-renewed and a refund was refused despite admitting the bug.

GoDaddy's paid domain negotiation service led to back-and-forth emails and then a claim they could not get the domain unless more was paid.

GoDaddy support has been disabled on the dashboard for months and calls and texts get no response.

After GoDaddy acquired the poster's provider, auto-renewals broke and the lapsed domain was offered through a broker.

A small-business owner regretted GoDaddy: heavy upsells, a much higher renewal price, and a $2.5k website service that dragged on and was only partly refunded.

GoDaddy charged 42 dollars for one domain for a year and support rudely refused a refund, so they disputed the charge with their card provider.

GoDaddy website design service delivered an AI-generated, plagiarized draft and refused a promised refund of 3,500 dollars.

Three days and about 8 hours on the phone with GoDaddy without fixing a dashboard that would not load.

Says GoDaddy registrar has huge upsells, charges for everything and poor support.

GoDaddy failed to release domains from a 365 tenant for over 24 hours across many chats and calls.

GoDaddy account recovery took a week and demanded hostage-style ID selfies before magically recovering after a call.

Getting an SSL cert from GoDaddy took a week of repeated CSR uploads.