GoDaddy Reviews

Domain registrar

497 reviews
GoDaddy
53signal
i

A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.

497reviews

Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages.

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Customer reviews (497)

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After cancelling hosting, GoDaddy website email costs 107 dollars per address per year; everything is a la carte and the site is confusing.

Nineteen years on GoDaddy ended with annual cost near AU$800 for 5 emails, 1 site and 2 domains versus under AU$100 elsewhere.

A brand domain checked repeatedly on GoDaddy went from 15 dollars to 2,000 and a second case ended up for sale at 3,000.

GoDaddy took over 700 dollars for a website completion, delivered nothing and refused a refund after 4 months.

GoDaddy charged for two months and a $130 unrequested report; the card issuer said it is flooded with GoDaddy complaints.

Customer was charged 250 dollars for SSL, had their URL resolve to another customer's site, was sold a different bundle and billed 300 for extra support.

GoDaddy botched a migration from HostGator leaving the site and email down 3 days, and a 1,400 dollar security package failed to clean malware or add SSL.

GoDaddy Website Builder v7 makes third-party SSL nearly impossible and sites cannot be moved to the new builder without rebuilding.

GoDaddy gives a big discount at purchase then renews at double, upsells everywhere, and the site is painful to navigate.

GoDaddy is fine for domain registration but horrific for hosting, with constant upselling, poor tech support and deceptive marketing.

GoDaddy Email with Advanced protection (white-label Office 365 plus Proofpoint) never adds the Proofpoint SPF or DKIM records despite about 8 dollars extra per mailbox.

Someone helping a business owner saw GoDaddy hold an expired domain for ransom, then re-buying it meant dodging upsells across multiple screens.

GoDaddy claimed a domain was taken and offered a paid acquisition at 89, but another registrar showed it available.

A small-business owner regretted GoDaddy: heavy upsells, a much higher renewal price, and a $2.5k website service that dragged on and was only partly refunded.

GoDaddy told a new domain buyer he must buy Microsoft through them, at higher cost and a full year upfront, instead of using his existing 365 plan.

Uses GoDaddy for almost all domains and says it is not as bad as claimed, though it upsells and renewals cost more.

A GoDaddy domain customer never had a problem but says renewals cost nearly double Porkbun or Cloudflare and it nickel-and-dimes for extras.

GoDaddy charged 200 euros for two years of a domain by bundling hosting and email, and its own instructions failed to help transfer out.

Common questions about GoDaddy

What do customers say about GoDaddy?

Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages. Domains held for resale at high prices come up repeatedly. A fair number call it reliable and fine as a registrar, but weak for hosting and email.

Is GoDaddy worth it?

Of the 299 reviews with a clear verdict, 11% are positive, 5% mixed and 84% negative. The praise mentioned most is reliable. The most common complaint is poor support.

What do people like about GoDaddy?

The praise reviewers mention most: reliable (25 reviews), helpful support (16 reviews) and good control panel (6 reviews). For example: Has registered domains with GoDaddy for years without problems and accepts the price rise as the market rate.

What are the most common complaints about GoDaddy?

The complaints reviewers mention most: poor support (136 reviews), upsells (79 reviews) and hidden fees (64 reviews). For example: GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.

What does the signal score of 53 mean?

It's how well reviewed GoDaddy is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of GoDaddy?

Category: Domain registrar.

Where do these GoDaddy reviews come from?

497 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.

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