GoDaddy hosting upsells everything, including PHP upgrades and downloading paid-for backups.
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A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages.
What customers love, and what they don’tWhat customers noticed
Customer reviews (497)
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GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.
After cancelling hosting, GoDaddy website email costs 107 dollars per address per year; everything is a la carte and the site is confusing.
Nineteen years on GoDaddy ended with annual cost near AU$800 for 5 emails, 1 site and 2 domains versus under AU$100 elsewhere.
A domain the poster searched was parked by GoDaddy as a 1,500 dollar premium.
A brand domain checked repeatedly on GoDaddy went from 15 dollars to 2,000 and a second case ended up for sale at 3,000.
A researched obscure domain was registered by next morning; the poster avoids GoDaddy now.
GoDaddy took over 700 dollars for a website completion, delivered nothing and refused a refund after 4 months.
GoDaddy charged for two months and a $130 unrequested report; the card issuer said it is flooded with GoDaddy complaints.
GoDaddy sold website care promising SEO help, but overseas staff were clueless and sales stopped replying.
Customer was charged 250 dollars for SSL, had their URL resolve to another customer's site, was sold a different bundle and billed 300 for extra support.
Defederating Microsoft 365 from GoDaddy was an easy process but salespeople bugged them on the phone when leaving.
GoDaddy botched a migration from HostGator leaving the site and email down 3 days, and a 1,400 dollar security package failed to clean malware or add SSL.
GoDaddy Website Builder v7 makes third-party SSL nearly impossible and sites cannot be moved to the new builder without rebuilding.
GoDaddy gives a big discount at purchase then renews at double, upsells everywhere, and the site is painful to navigate.
A domain searched on GoDaddy was gone within an hour and GoDaddy blocks searched names to upcharge.
GoDaddy is fine for domain registration but horrific for hosting, with constant upselling, poor tech support and deceptive marketing.
GoDaddy Email with Advanced protection (white-label Office 365 plus Proofpoint) never adds the Proofpoint SPF or DKIM records despite about 8 dollars extra per mailbox.
A vanity domain found at 90 dollars a year was bought by a GoDaddy subsidiary a week later and listed at 12,500.
A GoDaddy portal button changed records to a splash page, taking a club site down and 3 hours to repair.
GoDaddy MS365 costs the same as direct but has a severely restricted admin portal.
GoDaddy hung up when confronted about a searched domain it was reselling for 2,000 dollars.
A domain price rose after an hour of checking on GoDaddy, prompting a move to another registrar.
Someone helping a business owner saw GoDaddy hold an expired domain for ransom, then re-buying it meant dodging upsells across multiple screens.
Has over 200 domains at GoDaddy for 15+ years and says GoDaddy offers things customers do not need.
GoDaddy claimed a domain was taken and offered a paid acquisition at 89, but another registrar showed it available.
A domain checked on GoDaddy was bought within two days and offered for 1,500 instead of 20 dollars.
A small-business owner regretted GoDaddy: heavy upsells, a much higher renewal price, and a $2.5k website service that dragged on and was only partly refunded.
GoDaddy told a new domain buyer he must buy Microsoft through them, at higher cost and a full year upfront, instead of using his existing 365 plan.
Uses GoDaddy for almost all domains and says it is not as bad as claimed, though it upsells and renewals cost more.
After a page crash the searched domain was only available via GoDaddy's expensive broker option.
A .com.au domain shown as available on GoDaddy was later labelled taken with a brokerage fee.
GoDaddy still holds a domain searched 15 years ago and keeps trying to sell it back at inflated auction prices.
Says GoDaddy registrar has huge upsells, charges for everything and poor support.
GoDaddy-sold Business Premium licenses were gimped; moving customers away from GoDaddy was the main issue.
A GoDaddy domain customer never had a problem but says renewals cost nearly double Porkbun or Cloudflare and it nickel-and-dimes for extras.
A former GoDaddy customer found it really spammy with constant upsells and moved everything to Namecheap.
GoDaddy charged 200 euros for two years of a domain by bundling hosting and email, and its own instructions failed to help transfer out.
A web developer spends much time offboarding clients from GoDaddy because of its products, support and pricing tactics.
.ai domains left in the GoDaddy basket were 20 times the price when the poster returned.
Common questions about GoDaddy
What do customers say about GoDaddy?
Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages. Domains held for resale at high prices come up repeatedly. A fair number call it reliable and fine as a registrar, but weak for hosting and email.
Is GoDaddy worth it?
Of the 299 reviews with a clear verdict, 11% are positive, 5% mixed and 84% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about GoDaddy?
The praise reviewers mention most: reliable (25 reviews), helpful support (16 reviews) and good control panel (6 reviews). For example: Has registered domains with GoDaddy for years without problems and accepts the price rise as the market rate.
What are the most common complaints about GoDaddy?
The complaints reviewers mention most: poor support (136 reviews), upsells (79 reviews) and hidden fees (64 reviews). For example: GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.
What does the signal score of 53 mean?
It's how well reviewed GoDaddy is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of GoDaddy?
Category: Domain registrar.
Where do these GoDaddy reviews come from?
497 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.