GoDaddy Reviews

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Mostly satisfied for years until a GoDaddy infrastructure move lost product reviews and broke descriptions, with no compensation.

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GoDaddy changed their DNS twice without explanation and support suggested user error; they moved all domains to Namecheap.

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A client spent 80 hours on the phone with GoDaddy over a broken DKIM record that support could not fix.

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GoDaddy shared hosting server went down for about 9 hours with no warning, weak support and unusable backups.

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A client's GoDaddy DNS zone with over 75 records vanished with no backups and 5 hours of support chats.

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GoDaddy put a hold on a .au domain without any communication, causing a day of DNS issues and slow outsourced support.

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GoDaddy promised 24/7 support for a 9PM migration but took 4-5 hours to answer the phone.

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GoDaddy-backed certificates were mass revoked with only 3 hours notice at 2am on some and no notice on others, forcing rushed renewals.

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GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.

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GoDaddy SSL support offered only tier 1 and said senior support cannot talk with customers when a rekey revocation needed fixing.

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GoDaddy domain email was set to forward all tenant mail to a GoDaddy address for its AI chat by default, needing support chat to remove.

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Got a GoDaddy domain refund within the 5-day window, but the refund was not automatic, live chat was missing and phone AI loops took about two hours.

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GoDaddy Web Hosting Max sites were down for 10 hours with no help and blame placed on Cloudflare.

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GoDaddy took over 700 dollars for a website completion, delivered nothing and refused a refund after 4 months.

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After four days of certificate chain trouble with no help, 60+ certificates are moving from GoDaddy to Sectigo.

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A renewed GoDaddy VPN certificate lacked a trusted root in the bundle and GoDaddy support was useless.

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GoDaddy sold website care promising SEO help, but overseas staff were clueless and sales stopped replying.

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After 20 years GoDaddy forced a website builder migration, an update killed the site and support is no longer reachable.

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Customer was charged 250 dollars for SSL, had their URL resolve to another customer's site, was sold a different bundle and billed 300 for extra support.

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GoDaddy botched a migration from HostGator leaving the site and email down 3 days, and a 1,400 dollar security package failed to clean malware or add SSL.

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A year after defederating a church's Microsoft 365 from GoDaddy, GoDaddy took control and shut off email and Office access.

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GoDaddy is fine for domain registration but horrific for hosting, with constant upselling, poor tech support and deceptive marketing.

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GoDaddy Email with Advanced protection (white-label Office 365 plus Proofpoint) never adds the Proofpoint SPF or DKIM records despite about 8 dollars extra per mailbox.

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After 9,900 dollars over 10 years GoDaddy refused to sell an advertised-price domain at that price.

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GoDaddy redemption fees nearly 600 dollars for domains worth about 200, with dismissive support.

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GoDaddy charged a large unrequested 3-year, 5-seat Office 365 auto-renewal and support refused a refund.

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An inherited GoDaddy domain expired and 2FA tied to the same domain blocked payment through support and login.

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An agency lost a client domain at GoDaddy after missing the grace period; support promised them first place in the backorder queue, but they had to pay a broker $2,000.

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Cloudflare nameservers on a new GoDaddy domain kept being reset to GoDaddy every few days, taking the site down four times in a month.

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GoDaddy fined and locked out a private-WHOIS domain after a cease-and-desist letter with no chance to respond, taking a month to restore.

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A GoDaddy support rep casually said they would take the domains away for any policy violation, so they moved all domains that day.

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A GoDaddy-registered domain used with a Squarespace site was down almost two weeks amid dealing with both companies.

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A won GoDaddy auction was cancelled at the last second and the domain relisted at 10,000 dollars.

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GoDaddy hung up when confronted about a searched domain it was reselling for 2,000 dollars.

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GoDaddy managed WordPress died with an SSL error after a nameserver move; support asked for the MFA code and blamed third-party nameservers.

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Three customers had to sue GoDaddy to regain stolen accounts, with only legal staff reachable.

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GoDaddy failed to renew only the bulk Discount Domain Club membership, cost about 300 dollars extra across 130+ domains, and refused a credit.

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GoDaddy deleted Microsoft 365 accounts the client had paid for through October after an MX change, and support gave contradictory explanations over 90 minutes.

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GoDaddy's cancellation code bug blocked cancelling, products auto-renewed and a refund was refused despite admitting the bug.

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GoDaddy's paid domain negotiation service led to back-and-forth emails and then a claim they could not get the domain unless more was paid.

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GoDaddy support has been disabled on the dashboard for months and calls and texts get no response.

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After GoDaddy acquired the poster's provider, auto-renewals broke and the lapsed domain was offered through a broker.

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A small-business owner regretted GoDaddy: heavy upsells, a much higher renewal price, and a $2.5k website service that dragged on and was only partly refunded.

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GoDaddy charged 42 dollars for one domain for a year and support rudely refused a refund, so they disputed the charge with their card provider.

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GoDaddy website design service delivered an AI-generated, plagiarized draft and refused a promised refund of 3,500 dollars.

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Three days and about 8 hours on the phone with GoDaddy without fixing a dashboard that would not load.

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Says GoDaddy registrar has huge upsells, charges for everything and poor support.

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GoDaddy failed to release domains from a 365 tenant for over 24 hours across many chats and calls.

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GoDaddy account recovery took a week and demanded hostage-style ID selfies before magically recovering after a call.

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Getting an SSL cert from GoDaddy took a week of repeated CSR uploads.

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GoDaddy took an expiring domain two weeks before expiry and listed it for 5,000 dollars; GoDaddy support denied involvement.

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A developer finds GoDaddy nickel-and-dimes customers, doesn't offer free Let's Encrypt SSL, and has terrible support.

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A site owner left GoDaddy because its support blamed every problem on plugins; the issues vanished after moving to SiteGround.

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GoDaddy charged 200 euros for two years of a domain by bundling hosting and email, and its own instructions failed to help transfer out.

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GoDaddy support wiped DNS for a client's site without permission and said it could not be reverted, breaking connected services.

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During GoDaddy's certificate mass revocation, certificates had 3 hours or even negative warning, and GoDaddy's delegation settings were a joke.

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GoDaddy revocation emails arrived at 20:30 CET and 80 certificates had to be reissued overnight.

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During the GoDaddy certificate mass revocation, communication was generic, the portal did not show affected certs, support was clueless and Europeans got 3-4 hours notice.

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Needed nearly four hours on the phone with GoDaddy support to renew an OV certificate after the revocation purge.

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GoDaddy phone support transferred the caller and a 65 minute wait ended with no help because a customer ID was needed.

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A client with 30 GoDaddy domains had every transfer out be a nightmare, and support is like talking to a wall.

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Needed over 8 calls in a week to get GoDaddy to remove an outbound email block.

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GoDaddy phone support was unhelpful: its own IIS guide says export the PFX but the rep said it could not be done.

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A web developer spends much time offboarding clients from GoDaddy because of its products, support and pricing tactics.

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Says GoDaddy treats consumers shamelessly, with unclear site and domain information and a support chat rep who dismissed their complaint.

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GoDaddy domain backorders repeatedly failed then the program was sunset with credits lost and no compensation.

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GoDaddy's IIS certificate instructions were unclear; the R1 cross-signed chain caused ERR_CERT_AUTHORITY_INVALID until the cross certificate was installed.

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Renewing a GoDaddy SSL cert for an appliance failed repeatedly, so they bought a cert from the vendor they planned to move to.

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GoDaddy refused to drop a domain from Proofpoint until annual licenses expire despite three calls in a week.

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Of 140 domains in various GoDaddy accounts only 124 could be transferred; re-registering the rest carried a huge markup.

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GoDaddy support was unreachable for two days, with no email support, calls not getting through and an endless chatbot transfer loop.

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Since GoDaddy's new infrastructure switch in March, four of five sites lost their products, requiring daily fixes and hours on the phone.

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Managing 85 GoDaddy certs, the R1 chain change broke IIS and Netscaler until bundles were rebuilt.

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A rekeyed GoDaddy certificate on the new R1 chain threw Chromium errors, needing a specific import sequence to fix.

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A new .in domain at GoDaddy sat on clientHold after KYC for days with support giving incorrect information.

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GoDaddy servers had absurdly small, mismanaged CPU and IO quotas; adding Cloudflare helped a little and firing GoDaddy helped a lot.

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GoDaddy charged 3,148 dollars over two months for a website build that never happened and refused a refund.

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GoDaddy charged a defunct club's domain renewal, refused to discuss it without the account email, and refused credit afterward.

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GoDaddy moved a personal email account to O365 without being asked and took multiple tickets to the president's office to export 20 years of mail.

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GoDaddy showed a domain as expired early despite auto-renew and charged a 55 dollar redemption fee on a roughly 7 dollar domain; support blamed the user.

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GoDaddy charged for new domain registrations without registering them until support escalated, after a 2020-2024 customer stint.

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GoDaddy support gives ChatGPT-style copy-paste answers that do not apply to GoDaddy.

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Left GoDaddy about three years ago after it took three domain names, which now appear parked on GoDaddy's site.

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A 10-year domain was transferred away without notice despite domain protection, and GoDaddy blamed missing malware software while trying to sell 4,000 dollars of services.

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GoDaddy frontline reps knew nothing about defederating M365 and escalation was difficult.

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GoDaddy email migration caused the loss of 20+ years of emails and the apology was pricey free months.

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GoDaddy keeps resetting their nameservers, eight times so far, and support is clueless.

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Bought a domain from GoDaddy for 3,000 dollars, account email was changed so no renewal notice arrived, and it was relisted for 10,000.

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GoDaddy M365 federation is awful and three-year licence terms cost more than monthly MSRP.

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Transferring a domain out of GoDaddy took 5 weeks and several support interactions.

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GoDaddy kept an outdated LAMP stack for years, blamed a hack on SSL, and a new host cost 75 percent less.

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Paid GoDaddy 1,100 dollars to build a website, the builder disappeared and five years of refund attempts failed.

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A new client had GoDaddy deactivate their M365 accounts after moving email to Google, and the BitLocker key was lost along with the data.

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After a decade at GoDaddy, a domain lapsed despite auto-renew, support ignored them and buying it back cost over 5,000 dollars.

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After disputing a 37.99 PHP support charge GoDaddy replaced the radio website with a template and broke WordPress subdomains.

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After 10+ years, an outsourced rep used fear tactics to sell domain protection and the Conversations product was terrible; dumping GoDaddy.

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A GoDaddy premium domain purchase was not delivered, after two weeks of building branding around it.

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GoDaddy/Afternic sold and transferred a domain the user owned after someone else listed it cheaply; recovery needed a VP escalation.

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GoDaddy changed the hosting plan without notice and charged the higher price, plus bad customer service; stopped using them in 2012.

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Bought a fixed-price premium domain listing on GoDaddy; the seller never transferred it and GoDaddy refunded instead of enforcing the sale.

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Tried GoDaddy's domain negotiator, found it a scam that came back saying the budget was too low with no owner counter-offer.

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After 15+ years, a pre-paid site vanished, chat agents brushed them off, and service isn't getting better.

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GoDaddy removed VIP status after nearly 20 years and dropped free email accounts, so they are transferring 50 to 100 domains a month out.

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A GoDaddy chat agent changed the website IP to an unknown address and the whole site went down.

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GoDaddy-created email sat in their tenant, which kept an Azure account billing for months.

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A searched Australian domain was registered and the call centre only escalated with a screenshot.

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A decades-old domain lapsed during hospitalisation despite an email to GoDaddy and was resold.

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GoDaddy was so bad the poster refuses clients who use it after nearly losing several clients.

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GoDaddy hosted WordPress would not allow a wildcard cert and gave no explanation, so they moved vendors.

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GoDaddy is difficult to low-volume customers about Let's Encrypt and wildcard DNS.

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GoDaddy held all their domains hostage over spam and demanded a 600 dollar cleanup fee, then restored them when asked for written terms; they moved out.

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GoDaddy gave no notice of non-renewal and repossessed a name domain, then returned it within the hour after repeated complaints.

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GoDaddy listed a working-site domain for sale for pennies without permission and did not revert the sale; moved 14+ domains away.

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GoDaddy disabled its DNS API for accounts under 20 domains, breaking dyndns updates, so they switched to Cloudflare.

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A client's GoDaddy domain missed auto-renewal and GoDaddy itself sniped it and referred them to its broker.

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GoDaddy charged about 100 dollars without permission, then support changed reps three times over two hours and offered a refund only if the email account was deleted.

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Calls starting a website with GoDaddy the worst decision of their life.

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GoDaddy gave a generic ChatGPT-style answer that would have cost the company its data during an outgoing migration.

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Installing GoDaddy UCC certificates on SBS servers for years required re-keying on every renewal.

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Dropped GoDaddy over a decade ago and found support utterly incompetent.

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Hundreds of hours wasted on GoDaddy before transferring to Namecheap.

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Has had multiple issues with GoDaddy certificates on ClearPass and other systems.

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Dropped GoDaddy after 12 years and is much happier.

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After defederation, GoDaddy runs a script that deletes the Microsoft tenant when the original licenses expire if its partner relationship is not removed.

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GoDaddy took ownership of paid three-letter domains, claiming the personal data was incomplete when it was complete.

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Calls GoDaddy-managed Microsoft 365 tenants an unmitigated dumpster fire that nobody should use.

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MSP migrated everything Microsoft 365 away from GoDaddy because of too many gotchas, keeping GoDaddy for websites only.

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GoDaddy deleted their products, falsely claiming non-payment and expiry for paid items, and a rep hung up on them.

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GoDaddy took back a just-purchased domain via email that evening, claiming it was reserved, then resold it later.

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GoDaddy lost all of the family's email archive of decades.

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GoDaddy makes leaving hard: transfer-out is not a bulk action and appears only at the bottom of each domain page.

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Moving about 220 domains out of GoDaddy required doing each one manually.

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GoDaddy used at work is a massive pain.

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Transferring away from GoDaddy was a pain.

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Spent 26 minutes on the phone with GoDaddy to get an auth code, only to be sent to a help page; calls them scummy retention tactics.

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Two long years as a GoDaddy customer and never again.

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GoDaddy would not unlock a domain for transfer, saying it would take 5 working days even though renewal was 6 days away; extortionate renewals and poor DNS.

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Hosting a website and email on GoDaddy, all DNS records vanished and fixing it took 5 hours on the phone with support.

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GoDaddy repeatedly changed the DNS A record to "parked" for external-host sites; support denied any change and could not see logs of the user's own edits.

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Four-year customer: OTP emails for nameserver changes took 5 to 10 minutes despite paid domain protection, support took 7 days, and everything is overpriced.

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GoDaddy SSL certificate re-verification failed for two weeks with repeated emails; Namecheap fixed it in 1.5 hours.

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Managing DNS for a GoDaddy-hosted client site, support was useless and gave conflicting information about hosting and SSL.

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Spent two months trying to get their domain back from GoDaddy through bounced emails, down systems and denied transfers.

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Tested GoDaddy support before ordering and found agents who only handle billing, not websites.

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Transferred a domain to GoDaddy after the Squarespace mess and regretted it, with abysmal support and another week without email.

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After 10 years GoDaddy suddenly restricted DNS API access, so the poster will transfer the domain.

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GoDaddy support said the site was unsecure and outdated and suggested another 200 dollars to fix it.

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Was forced to switch away from GoDaddy after dealing with their outsourced customer support, and now uses Porkbun for the domain.

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GoDaddy auto-renews purchases and refuses refunds beyond 30 days even for unused products.

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GoDaddy charged a card for a hosting plan cancelled four months earlier, so they went to Amex and placed a merchant block.

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GoDaddy changed a DNS record that had not been requested, breaking a secure-comms validation record and wasting hours; complaining went nowhere.

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GoDaddy suspended an .au domain with no warning and two weeks of 72-hour support responses.

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GoDaddy is great for the basics but support would not help with a wildcard cert problem.

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GoDaddy charged an expired card for a renewal of an unwanted domain and support waited hours without helping.

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Used GoDaddy for NGO domains since 2011 with multi-year discounts until an agent refused and was rude.

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Inherited GoDaddy O365, domain, DNS and hosting; terrible, with no access to the Microsoft admin portal.

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GoDaddy had a convoluted UI, poor service, high prices and a nameserver outage that took a company site down for a day.

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GoDaddy charged for a privacy feature that did not work and claimed it could not be provided on a .fr domain.

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GoDaddy hosting was up and down for days, support replied after four days, and the poster is moving.

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GoDaddy charged 5,000 dollars for a premium domain but had no record of the order; disputed with the card.

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GoDaddy hosting is dated, support calls are upsells and everything else is cheaper.

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Transfers off GoDaddy take 3-5x longer for DNS and builder-plan code is obfuscated.

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GoDaddy blocked a SaaS company's DNS over a suspicious-email report after a few hours, causing a costly outage.

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GoDaddy froze the last domain transfer out for 5 days, with no way to approve or cancel, before it went through randomly.

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Never had refund trouble with GoDaddy but support was lousy and services overpriced; left after free email was dropped for an M365 trial.

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GoDaddy rejected valid SendGrid CNAME records and support went back and forth then disconnected the chat.

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GoDaddy put a managed MySQL database into read-only mode and support spent an hour troubleshooting before admitting maintenance.

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After a reissued credit card failed one billing attempt, GoDaddy terminated the account and killed three dedicated servers and backups with nothing to restore.

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GoDaddy revoked a new-TLD domain after a couple of weeks, refunding but offering a rebuy bid starting at 6,000 dollars.

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GoDaddy Office 365 email login failed and four hours of chat only produced repeated 10-minute waits and a bot loop.

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After a reissued debit card caused one failed billing, GoDaddy took the business domain and listed it for nearly 3,000 dollars.

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GoDaddy-purchased Office 365 changed MX records on five domains to route through Proofpoint without warning, halting most email flow.

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GoDaddy live chat and broker pretended other bidders existed on a long-idle premium domain and pushed a high-pressure sales email.

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After dismissing a GoDaddy AI website builder popup, GoDaddy parked the A record for an externally hosted WordPress site; fixing it took multiple chats and calls.

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GoDaddy kept two domains hostage and demanded $120 extra per domain to release them.

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GoDaddy refused to waive a 100 dollar redemption fee on a 22-day expired domain, then removed it the next day and listed it for 5,000.

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A client's GoDaddy A record changed unexpectedly and GoDaddy said it keeps no logs of DNS changes.

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GoDaddy account locked permanently with all domains and no explanation.

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GoDaddy nameservers returned different values after a change and the tech said it was normal; support called clueless.

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GoDaddy tech support is basically dispatch with no power to resolve issues, despite advertised 24/7 phone support.

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GoDaddy A record reverted to parked with no communication each time it was changed, and support denies it.

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GoDaddy rep pitched that much was wrong with the site and urged paying extra to fix everything, after which the WordPress site broke on a downgraded PHP version.

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GoDaddy services were overpriced, contact page unavailable, and the account got locked during a refund request after an agent entered the wrong 2FA code.

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GoDaddy managed WordPress hosting took 12 hours and 8 support reps to get form emails working.

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GoDaddy support said the client should just move to another provider.

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GoDaddy charged extra for privacy and leaving was an enormous pain.

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GoDaddy deleted a free-trial website before the trial expired and the domain showed an advert to buy it.

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Agency says every client on GoDaddy is a pain to manage, including emails for a large business, while Namecheap has been fine.

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Transferring domains out of GoDaddy threw errors and needed a 30-minute call with a rep to do it manually.

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GoDaddy pushed a private domain sale, then 45 days later the payout still had not arrived, with conflicting emails, bank-detail changes and the domain listed as premium.

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GoDaddy's answer to .htaccess being rewritten repeatedly was to buy more security for 300 dollars a year.

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Charged 286 dollars for unwanted GoDaddy services; two reps gave conflicting refund promises, GoDaddy denied any record, and the bank reversed the credit.

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After GoDaddy support advised listing a 10-year domain to buy it back, it was immediately bought and relisted as a five-figure premium domain.

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Hit the same GoDaddy hosting issue at least 50 times and it drove them to rent their own servers from AWS.

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GoDaddy suspended shared hosting for malware on an emptied account and appeared to plant a "virus.dead" file during the call to blame the customer.

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After a domain transfer out of GoDaddy completed, GoDaddy deleted the DNS zone even with registration time left.

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GoDaddy refused an account manager for a company with hundreds of domains and a portal bug displaced NS records.

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A 1994 domain was taken by GoDaddy at redemption, would not be released and is listed at 12,500 dollars.

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Web developer dreads clients on GoDaddy hosting because of the extra time spent dealing with their support.

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GoDaddy lures people with low prices for inadequate packages, charges extra for basics and has truly awful customer service.

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GoDaddy "managed" WordPress only updates core, does not monitor uptime or fix updates that break the site.

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Calls GoDaddy overpriced trash whose customer support is basically the forum.

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On a blank GoDaddy dedicated server account, .htaccess was automatically modified every Friday; support blamed plugins and compromised cPanel credentials.

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Stopped using GoDaddy when its API became unavailable unless owning a minimum number of domains.

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Three calls and eight chats with GoDaddy and no agent could explain the API errors.

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Says GoDaddy stole their mcsync.com domain.

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Two decades on GoDaddy and no warning email about the API cutoff.

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Moving domains out of GoDaddy is like pulling teeth and the sales rep tried to keep them.

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GoDaddy would not export hosted site data so it had to be scraped.

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After doing two GoDaddy M365 defederations, refuses new clients that have GoDaddy-managed M365.

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Claims they had to sue GoDaddy to get their own domains back.

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GoDaddy M365 password-reset issue meant a 22-minute hold and a tech who could not explain it; GoDaddy also leaves its encryption rules and connectors after migration.

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Decade-long GoDaddy customer lost catchall and backup-MX use when GoDaddy moved its email to Microsoft.

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GoDaddy ended free relay email without notice, killing many forwarded addresses and pushing a paid Microsoft 365 migration.

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Bought a site and domain on GoDaddy and found customer service excruciating and useless.