GoDaddy Reviews

Mostly satisfied for years until a GoDaddy infrastructure move lost product reviews and broke descriptions, with no compensation.

GoDaddy changed their DNS twice without explanation and support suggested user error; they moved all domains to Namecheap.

A client spent 80 hours on the phone with GoDaddy over a broken DKIM record that support could not fix.

GoDaddy shared hosting server went down for about 9 hours with no warning, weak support and unusable backups.

A client's GoDaddy DNS zone with over 75 records vanished with no backups and 5 hours of support chats.

GoDaddy put a hold on a .au domain without any communication, causing a day of DNS issues and slow outsourced support.

GoDaddy promised 24/7 support for a 9PM migration but took 4-5 hours to answer the phone.

GoDaddy-backed certificates were mass revoked with only 3 hours notice at 2am on some and no notice on others, forcing rushed renewals.

GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.

GoDaddy SSL support offered only tier 1 and said senior support cannot talk with customers when a rekey revocation needed fixing.

GoDaddy domain email was set to forward all tenant mail to a GoDaddy address for its AI chat by default, needing support chat to remove.

Got a GoDaddy domain refund within the 5-day window, but the refund was not automatic, live chat was missing and phone AI loops took about two hours.

GoDaddy Web Hosting Max sites were down for 10 hours with no help and blame placed on Cloudflare.

GoDaddy took over 700 dollars for a website completion, delivered nothing and refused a refund after 4 months.

After four days of certificate chain trouble with no help, 60+ certificates are moving from GoDaddy to Sectigo.

A renewed GoDaddy VPN certificate lacked a trusted root in the bundle and GoDaddy support was useless.

GoDaddy sold website care promising SEO help, but overseas staff were clueless and sales stopped replying.

After 20 years GoDaddy forced a website builder migration, an update killed the site and support is no longer reachable.

Customer was charged 250 dollars for SSL, had their URL resolve to another customer's site, was sold a different bundle and billed 300 for extra support.

GoDaddy botched a migration from HostGator leaving the site and email down 3 days, and a 1,400 dollar security package failed to clean malware or add SSL.

A year after defederating a church's Microsoft 365 from GoDaddy, GoDaddy took control and shut off email and Office access.

GoDaddy is fine for domain registration but horrific for hosting, with constant upselling, poor tech support and deceptive marketing.

GoDaddy Email with Advanced protection (white-label Office 365 plus Proofpoint) never adds the Proofpoint SPF or DKIM records despite about 8 dollars extra per mailbox.

After 9,900 dollars over 10 years GoDaddy refused to sell an advertised-price domain at that price.

GoDaddy redemption fees nearly 600 dollars for domains worth about 200, with dismissive support.

GoDaddy charged a large unrequested 3-year, 5-seat Office 365 auto-renewal and support refused a refund.

An inherited GoDaddy domain expired and 2FA tied to the same domain blocked payment through support and login.

An agency lost a client domain at GoDaddy after missing the grace period; support promised them first place in the backorder queue, but they had to pay a broker $2,000.

Cloudflare nameservers on a new GoDaddy domain kept being reset to GoDaddy every few days, taking the site down four times in a month.

GoDaddy fined and locked out a private-WHOIS domain after a cease-and-desist letter with no chance to respond, taking a month to restore.

A GoDaddy support rep casually said they would take the domains away for any policy violation, so they moved all domains that day.

A GoDaddy-registered domain used with a Squarespace site was down almost two weeks amid dealing with both companies.

A won GoDaddy auction was cancelled at the last second and the domain relisted at 10,000 dollars.

GoDaddy hung up when confronted about a searched domain it was reselling for 2,000 dollars.

GoDaddy managed WordPress died with an SSL error after a nameserver move; support asked for the MFA code and blamed third-party nameservers.

Three customers had to sue GoDaddy to regain stolen accounts, with only legal staff reachable.

GoDaddy failed to renew only the bulk Discount Domain Club membership, cost about 300 dollars extra across 130+ domains, and refused a credit.

GoDaddy deleted Microsoft 365 accounts the client had paid for through October after an MX change, and support gave contradictory explanations over 90 minutes.

GoDaddy's cancellation code bug blocked cancelling, products auto-renewed and a refund was refused despite admitting the bug.

GoDaddy's paid domain negotiation service led to back-and-forth emails and then a claim they could not get the domain unless more was paid.

GoDaddy support has been disabled on the dashboard for months and calls and texts get no response.

After GoDaddy acquired the poster's provider, auto-renewals broke and the lapsed domain was offered through a broker.

A small-business owner regretted GoDaddy: heavy upsells, a much higher renewal price, and a $2.5k website service that dragged on and was only partly refunded.

GoDaddy charged 42 dollars for one domain for a year and support rudely refused a refund, so they disputed the charge with their card provider.

GoDaddy website design service delivered an AI-generated, plagiarized draft and refused a promised refund of 3,500 dollars.

Three days and about 8 hours on the phone with GoDaddy without fixing a dashboard that would not load.

Says GoDaddy registrar has huge upsells, charges for everything and poor support.

GoDaddy failed to release domains from a 365 tenant for over 24 hours across many chats and calls.

GoDaddy account recovery took a week and demanded hostage-style ID selfies before magically recovering after a call.

Getting an SSL cert from GoDaddy took a week of repeated CSR uploads.

GoDaddy took an expiring domain two weeks before expiry and listed it for 5,000 dollars; GoDaddy support denied involvement.

A developer finds GoDaddy nickel-and-dimes customers, doesn't offer free Let's Encrypt SSL, and has terrible support.

A site owner left GoDaddy because its support blamed every problem on plugins; the issues vanished after moving to SiteGround.

GoDaddy charged 200 euros for two years of a domain by bundling hosting and email, and its own instructions failed to help transfer out.

GoDaddy support wiped DNS for a client's site without permission and said it could not be reverted, breaking connected services.

During GoDaddy's certificate mass revocation, certificates had 3 hours or even negative warning, and GoDaddy's delegation settings were a joke.

GoDaddy revocation emails arrived at 20:30 CET and 80 certificates had to be reissued overnight.

During the GoDaddy certificate mass revocation, communication was generic, the portal did not show affected certs, support was clueless and Europeans got 3-4 hours notice.

Needed nearly four hours on the phone with GoDaddy support to renew an OV certificate after the revocation purge.

GoDaddy phone support transferred the caller and a 65 minute wait ended with no help because a customer ID was needed.

A client with 30 GoDaddy domains had every transfer out be a nightmare, and support is like talking to a wall.

Needed over 8 calls in a week to get GoDaddy to remove an outbound email block.

GoDaddy phone support was unhelpful: its own IIS guide says export the PFX but the rep said it could not be done.

A web developer spends much time offboarding clients from GoDaddy because of its products, support and pricing tactics.

Says GoDaddy treats consumers shamelessly, with unclear site and domain information and a support chat rep who dismissed their complaint.

GoDaddy domain backorders repeatedly failed then the program was sunset with credits lost and no compensation.

GoDaddy's IIS certificate instructions were unclear; the R1 cross-signed chain caused ERR_CERT_AUTHORITY_INVALID until the cross certificate was installed.

Renewing a GoDaddy SSL cert for an appliance failed repeatedly, so they bought a cert from the vendor they planned to move to.

GoDaddy refused to drop a domain from Proofpoint until annual licenses expire despite three calls in a week.

Of 140 domains in various GoDaddy accounts only 124 could be transferred; re-registering the rest carried a huge markup.

GoDaddy support was unreachable for two days, with no email support, calls not getting through and an endless chatbot transfer loop.

Since GoDaddy's new infrastructure switch in March, four of five sites lost their products, requiring daily fixes and hours on the phone.

Managing 85 GoDaddy certs, the R1 chain change broke IIS and Netscaler until bundles were rebuilt.

A rekeyed GoDaddy certificate on the new R1 chain threw Chromium errors, needing a specific import sequence to fix.

A new .in domain at GoDaddy sat on clientHold after KYC for days with support giving incorrect information.

GoDaddy servers had absurdly small, mismanaged CPU and IO quotas; adding Cloudflare helped a little and firing GoDaddy helped a lot.

GoDaddy charged 3,148 dollars over two months for a website build that never happened and refused a refund.

GoDaddy charged a defunct club's domain renewal, refused to discuss it without the account email, and refused credit afterward.

GoDaddy moved a personal email account to O365 without being asked and took multiple tickets to the president's office to export 20 years of mail.

GoDaddy showed a domain as expired early despite auto-renew and charged a 55 dollar redemption fee on a roughly 7 dollar domain; support blamed the user.

GoDaddy charged for new domain registrations without registering them until support escalated, after a 2020-2024 customer stint.

GoDaddy support gives ChatGPT-style copy-paste answers that do not apply to GoDaddy.

Left GoDaddy about three years ago after it took three domain names, which now appear parked on GoDaddy's site.

A 10-year domain was transferred away without notice despite domain protection, and GoDaddy blamed missing malware software while trying to sell 4,000 dollars of services.

GoDaddy frontline reps knew nothing about defederating M365 and escalation was difficult.

GoDaddy email migration caused the loss of 20+ years of emails and the apology was pricey free months.

GoDaddy keeps resetting their nameservers, eight times so far, and support is clueless.

Bought a domain from GoDaddy for 3,000 dollars, account email was changed so no renewal notice arrived, and it was relisted for 10,000.

GoDaddy M365 federation is awful and three-year licence terms cost more than monthly MSRP.

Transferring a domain out of GoDaddy took 5 weeks and several support interactions.

GoDaddy kept an outdated LAMP stack for years, blamed a hack on SSL, and a new host cost 75 percent less.

Paid GoDaddy 1,100 dollars to build a website, the builder disappeared and five years of refund attempts failed.

A new client had GoDaddy deactivate their M365 accounts after moving email to Google, and the BitLocker key was lost along with the data.

After a decade at GoDaddy, a domain lapsed despite auto-renew, support ignored them and buying it back cost over 5,000 dollars.

After disputing a 37.99 PHP support charge GoDaddy replaced the radio website with a template and broke WordPress subdomains.

After 10+ years, an outsourced rep used fear tactics to sell domain protection and the Conversations product was terrible; dumping GoDaddy.

A GoDaddy premium domain purchase was not delivered, after two weeks of building branding around it.

GoDaddy/Afternic sold and transferred a domain the user owned after someone else listed it cheaply; recovery needed a VP escalation.

GoDaddy changed the hosting plan without notice and charged the higher price, plus bad customer service; stopped using them in 2012.

Bought a fixed-price premium domain listing on GoDaddy; the seller never transferred it and GoDaddy refunded instead of enforcing the sale.

Tried GoDaddy's domain negotiator, found it a scam that came back saying the budget was too low with no owner counter-offer.

After 15+ years, a pre-paid site vanished, chat agents brushed them off, and service isn't getting better.

GoDaddy removed VIP status after nearly 20 years and dropped free email accounts, so they are transferring 50 to 100 domains a month out.

A GoDaddy chat agent changed the website IP to an unknown address and the whole site went down.

GoDaddy-created email sat in their tenant, which kept an Azure account billing for months.

A searched Australian domain was registered and the call centre only escalated with a screenshot.

A decades-old domain lapsed during hospitalisation despite an email to GoDaddy and was resold.

GoDaddy was so bad the poster refuses clients who use it after nearly losing several clients.

GoDaddy hosted WordPress would not allow a wildcard cert and gave no explanation, so they moved vendors.

GoDaddy is difficult to low-volume customers about Let's Encrypt and wildcard DNS.

GoDaddy held all their domains hostage over spam and demanded a 600 dollar cleanup fee, then restored them when asked for written terms; they moved out.

GoDaddy gave no notice of non-renewal and repossessed a name domain, then returned it within the hour after repeated complaints.

GoDaddy listed a working-site domain for sale for pennies without permission and did not revert the sale; moved 14+ domains away.

GoDaddy disabled its DNS API for accounts under 20 domains, breaking dyndns updates, so they switched to Cloudflare.

A client's GoDaddy domain missed auto-renewal and GoDaddy itself sniped it and referred them to its broker.

GoDaddy charged about 100 dollars without permission, then support changed reps three times over two hours and offered a refund only if the email account was deleted.

Calls starting a website with GoDaddy the worst decision of their life.

GoDaddy gave a generic ChatGPT-style answer that would have cost the company its data during an outgoing migration.

Installing GoDaddy UCC certificates on SBS servers for years required re-keying on every renewal.

Dropped GoDaddy over a decade ago and found support utterly incompetent.

Hundreds of hours wasted on GoDaddy before transferring to Namecheap.

Has had multiple issues with GoDaddy certificates on ClearPass and other systems.

Dropped GoDaddy after 12 years and is much happier.

After defederation, GoDaddy runs a script that deletes the Microsoft tenant when the original licenses expire if its partner relationship is not removed.

GoDaddy took ownership of paid three-letter domains, claiming the personal data was incomplete when it was complete.

Calls GoDaddy-managed Microsoft 365 tenants an unmitigated dumpster fire that nobody should use.

MSP migrated everything Microsoft 365 away from GoDaddy because of too many gotchas, keeping GoDaddy for websites only.

GoDaddy deleted their products, falsely claiming non-payment and expiry for paid items, and a rep hung up on them.

GoDaddy took back a just-purchased domain via email that evening, claiming it was reserved, then resold it later.

GoDaddy lost all of the family's email archive of decades.