GoDaddy hosting upsells everything, including PHP upgrades and downloading paid-for backups.
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A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages.
What customers love, and what they don’tWhat customers noticed
Customer reviews (497)
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GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.
After cancelling hosting, GoDaddy website email costs 107 dollars per address per year; everything is a la carte and the site is confusing.
Nineteen years on GoDaddy ended with annual cost near AU$800 for 5 emails, 1 site and 2 domains versus under AU$100 elsewhere.
A domain the poster searched was parked by GoDaddy as a 1,500 dollar premium.
A brand domain checked repeatedly on GoDaddy went from 15 dollars to 2,000 and a second case ended up for sale at 3,000.
A researched obscure domain was registered by next morning; the poster avoids GoDaddy now.
GoDaddy took over 700 dollars for a website completion, delivered nothing and refused a refund after 4 months.
GoDaddy charged for two months and a $130 unrequested report; the card issuer said it is flooded with GoDaddy complaints.
GoDaddy sold website care promising SEO help, but overseas staff were clueless and sales stopped replying.
Customer was charged 250 dollars for SSL, had their URL resolve to another customer's site, was sold a different bundle and billed 300 for extra support.
Defederating Microsoft 365 from GoDaddy was an easy process but salespeople bugged them on the phone when leaving.
GoDaddy botched a migration from HostGator leaving the site and email down 3 days, and a 1,400 dollar security package failed to clean malware or add SSL.
GoDaddy Website Builder v7 makes third-party SSL nearly impossible and sites cannot be moved to the new builder without rebuilding.
GoDaddy gives a big discount at purchase then renews at double, upsells everywhere, and the site is painful to navigate.
A domain searched on GoDaddy was gone within an hour and GoDaddy blocks searched names to upcharge.
GoDaddy is fine for domain registration but horrific for hosting, with constant upselling, poor tech support and deceptive marketing.
GoDaddy Email with Advanced protection (white-label Office 365 plus Proofpoint) never adds the Proofpoint SPF or DKIM records despite about 8 dollars extra per mailbox.
A vanity domain found at 90 dollars a year was bought by a GoDaddy subsidiary a week later and listed at 12,500.
A GoDaddy portal button changed records to a splash page, taking a club site down and 3 hours to repair.
GoDaddy MS365 costs the same as direct but has a severely restricted admin portal.
GoDaddy hung up when confronted about a searched domain it was reselling for 2,000 dollars.
A domain price rose after an hour of checking on GoDaddy, prompting a move to another registrar.
Someone helping a business owner saw GoDaddy hold an expired domain for ransom, then re-buying it meant dodging upsells across multiple screens.
Has over 200 domains at GoDaddy for 15+ years and says GoDaddy offers things customers do not need.
GoDaddy claimed a domain was taken and offered a paid acquisition at 89, but another registrar showed it available.
A domain checked on GoDaddy was bought within two days and offered for 1,500 instead of 20 dollars.
A small-business owner regretted GoDaddy: heavy upsells, a much higher renewal price, and a $2.5k website service that dragged on and was only partly refunded.
GoDaddy told a new domain buyer he must buy Microsoft through them, at higher cost and a full year upfront, instead of using his existing 365 plan.
Uses GoDaddy for almost all domains and says it is not as bad as claimed, though it upsells and renewals cost more.
After a page crash the searched domain was only available via GoDaddy's expensive broker option.
A .com.au domain shown as available on GoDaddy was later labelled taken with a brokerage fee.
GoDaddy still holds a domain searched 15 years ago and keeps trying to sell it back at inflated auction prices.
Says GoDaddy registrar has huge upsells, charges for everything and poor support.
GoDaddy-sold Business Premium licenses were gimped; moving customers away from GoDaddy was the main issue.
A GoDaddy domain customer never had a problem but says renewals cost nearly double Porkbun or Cloudflare and it nickel-and-dimes for extras.
A former GoDaddy customer found it really spammy with constant upsells and moved everything to Namecheap.
GoDaddy charged 200 euros for two years of a domain by bundling hosting and email, and its own instructions failed to help transfer out.
A web developer spends much time offboarding clients from GoDaddy because of its products, support and pricing tactics.
.ai domains left in the GoDaddy basket were 20 times the price when the poster returned.
A shortlist of domains checked on GoDaddy had one bought by GoDaddy the next day, happening twice.
A searched domain was listed for sale by GoDaddy an hour later at 995 dollars.
GoDaddy bought a domain on expiry day and tried to sell it back for 3,000 dollars for a year.
Managing a nonprofit site on GoDaddy meant horrible price gouging on hosting and SSL; moving away saved money.
GoDaddy throttled and threw errors under bot traffic, then tried to upsell a 600 dollar a year plan.
GoDaddy keeps pushing services they do not need, such as insisting on a website, and they have had many bad experiences.
GoDaddy charged 3,148 dollars over two months for a website build that never happened and refused a refund.
Small business paid 1,700 dollars upfront for three years of three GoDaddy mailboxes and vague security, still got phishing and hacked email, and was pitched more security add-ons.
GoDaddy auto-added MS Office that renewed at $100 per domain per year; caught only at the second renewal, $200 total.
Moved family domains from GoDaddy to Porkbun because GoDaddy was more expensive, upselling was aggressive and privacy cost extra.
GoDaddy UX is built to upsell, renewal price jumped 35 dollars mid-session and a transfer-out was met with scare tactics.
A 10-year domain was transferred away without notice despite domain protection, and GoDaddy blamed missing malware software while trying to sell 4,000 dollars of services.
A GoDaddy portal prompt reverted nameservers to GoDaddy, dropping MX records and causing an email outage.
A 2-year GoDaddy wildcard SSL renewal cost 1,469.98 Canadian dollars after tax.
After nearly a year at GoDaddy, wants out because they overcharge for unnecessary things.
GoDaddy renewal would not let an extra 13 euro privacy option be removed.
GoDaddy hosting email forces a $19.95 per user per month Microsoft license for each Outlook use.
GoDaddy agent added 900+ dollars of products with max-term auto-renew and renewed products after auto-renew was off.
A GoDaddy agent falsely said a domain was sold, offered a 99 dollar broker fee and added 900 dollars of products to the cart.
A cheap GoDaddy domain led to constant upselling and add-on funnelling.
After hosting a site on GoDaddy the poster was spammed with calls offering to build it.
GoDaddy's broker raised a quoted 2,000 dollar domain to 10,000 and used pushy sales tactics.
GoDaddy M365 federation is awful and three-year licence terms cost more than monthly MSRP.
A niche domain searched on GoDaddy was gone the next day and now sells for 2,000.
Three domains searched on GoDaddy were parked within a week and one became a 3,000 dollar negotiation.
GoDaddy said WordPress PHP updates might crash the site unless they bought a 79 dollar a month developer plan.
After disputing a 37.99 PHP support charge GoDaddy replaced the radio website with a template and broke WordPress subdomains.
After 10+ years, an outsourced rep used fear tactics to sell domain protection and the Conversations product was terrible; dumping GoDaddy.
Enquiring about a stale domain at GoDaddy led to it being renewed and the price shooting up.
GoDaddy sells domain protection for confirm-before-transfer and DNS-edit notifications as an extra yearly fee instead of including it.
A domain searched on GoDaddy was taken by the next day.
Let the last domains lapse at GoDaddy after being tired of the upselling.
Had the same domain-grab experience with GoDaddy.
A searched domain was registered through GoDaddy four hours later and GoDaddy offered a paid broker route.
An obscure domain checked on GoDaddy was gone the next day.
After buying a .net domain on GoDaddy, the matching .com was listed for sale days later, suggesting front-running.
GoDaddy keeps using fear tactics to upsell domain protection after a domain purchase.
A domain in the GoDaddy cart vanished and a 200 dollar broker fee was demanded; Porkbun sold it for 70 minutes later.
A client on GoDaddy finds using Let's Encrypt intentionally painful because GoDaddy wants to sell its own certificates.
GoDaddy is a fine but expensive registrar that reminds persistently so domains rarely lapse, but is poor for hosting and email and upsells constantly.
GoDaddy kept selling pricier hosting packages that stayed extremely slow; moved to a VPS and avoids GoDaddy.
After 15 years GoDaddy blocking certbot to sell certs pushed the poster to DigitalOcean, which is cheaper and faster.
GoDaddy is fine for registration and DNS but hosting is slow, SSL is criminally priced and its 365 should be avoided.
After searching their own domain on GoDaddy, GoDaddy keeps emailing that it is available to backorder although it is registered elsewhere.
GoDaddy support said the site was unsecure and outdated and suggested another 200 dollars to fix it.
GoDaddy charged over 10 dollars a month for mail forwarding that used to be free, so they moved to Cloudflare.
A GoDaddy rep changed storage options to push a pricier plan and killed the startup's email.
Upgraded GoDaddy hosting after a resource warning and still moved away a couple of years later.
GoDaddy charged for a privacy feature that did not work and claimed it could not be provided on a .fr domain.
Opened a GoDaddy account without buying and got a ridiculous amount of spam for almost a year.
Moved all domains away from GoDaddy after incessant spam for unwanted services despite unsubscribing.
GoDaddy hosting is dated, support calls are upsells and everything else is cheaper.
Developer who fell into the GoDaddy trap young says it price gouges, pushes upsells and the service is poor; moved last domain out when renewal hit 21.99.
Never had refund trouble with GoDaddy but support was lousy and services overpriced; left after free email was dropped for an M365 trial.
GoDaddy Office 365 console was crazy and SSL certs cost 70 dollars versus 10-20 elsewhere.
Bought GoDaddy website and marketing by mistake; the builder is limited, the interface slow and payments push extra fees; turning off auto-renew took many tries.
GoDaddy emailed a client falsely warning her site was vulnerable and slow without SSL and offered a 600 dollar a year fix.
GoDaddy has underpowered servers, charges for many things, upsells constantly and is more expensive than other options.
GoDaddy DNS changes take days to apply, support is poorly trained, and many things free elsewhere are sold for tens or hundreds of dollars.
GoDaddy live chat and broker pretended other bidders existed on a long-idle premium domain and pushed a high-pressure sales email.
Winding down GoDaddy hosting because they only want to sell unneeded products.
GoDaddy rep pitched that much was wrong with the site and urged paying extra to fix everything, after which the WordPress site broke on a downgraded PHP version.
Web Hosting Deluxe has crap loading speeds and needs over 220 dollars a year of SSL certificates for multiple sites.
Searched domains on GoDaddy were registered by GoDaddy within days, many times.
GoDaddy kept upselling and after paying more things got broken.
GoDaddy support kept trying to sell more when calling to leave.
Dislikes GoDaddy for constant upsells and charging extra for WHOIS privacy.
GoDaddy's answer to .htaccess being rewritten repeatedly was to buy more security for 300 dollars a year.
Pays about 650 dollars a year for GoDaddy shared hosting of 11 sites plus 1,200 dollars for security and backup add-ons.
GoDaddy rep said to add SSL on cPanel hosting they needed the most expensive managed SSL service; a cPanel renewal was 180 pounds.
GoDaddy tried to charge 550 pounds for SSL certificates for three websites over two years.
GoDaddy lures people with low prices for inadequate packages, charges extra for basics and has truly awful customer service.
A client's GoDaddy invoices showed far higher prices than AWS, Cloudflare, Google or Namecheap for the same services, including a website security subscription for non-hosting customers.
GoDaddy blamed WordPress resources and pushed a hosting upgrade, leaving the poster feeling farmed.
Never bought anything on GoDaddy without declining six upsell attempts.
Every time they call GoDaddy about their domain the rep only tries to upsell them to something else.
Common questions about GoDaddy
What do customers say about GoDaddy?
Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages. Domains held for resale at high prices come up repeatedly. A fair number call it reliable and fine as a registrar, but weak for hosting and email.
Is GoDaddy worth it?
Of the 299 reviews with a clear verdict, 11% are positive, 5% mixed and 84% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about GoDaddy?
The praise reviewers mention most: reliable (25 reviews), helpful support (16 reviews) and good control panel (6 reviews). For example: Has registered domains with GoDaddy for years without problems and accepts the price rise as the market rate.
What are the most common complaints about GoDaddy?
The complaints reviewers mention most: poor support (136 reviews), upsells (79 reviews) and hidden fees (64 reviews). For example: GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.
What does the signal score of 53 mean?
It's how well reviewed GoDaddy is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of GoDaddy?
Category: Domain registrar.
Where do these GoDaddy reviews come from?
497 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.