GoDaddy Reviews

Domain registrar

497 reviews
GoDaddy
53signal
i

A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.

497reviews

Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages.

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Customer reviews (497)

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After cancelling hosting, GoDaddy website email costs 107 dollars per address per year; everything is a la carte and the site is confusing.

Nineteen years on GoDaddy ended with annual cost near AU$800 for 5 emails, 1 site and 2 domains versus under AU$100 elsewhere.

A brand domain checked repeatedly on GoDaddy went from 15 dollars to 2,000 and a second case ended up for sale at 3,000.

GoDaddy took over 700 dollars for a website completion, delivered nothing and refused a refund after 4 months.

GoDaddy charged for two months and a $130 unrequested report; the card issuer said it is flooded with GoDaddy complaints.

Customer was charged 250 dollars for SSL, had their URL resolve to another customer's site, was sold a different bundle and billed 300 for extra support.

GoDaddy botched a migration from HostGator leaving the site and email down 3 days, and a 1,400 dollar security package failed to clean malware or add SSL.

GoDaddy Website Builder v7 makes third-party SSL nearly impossible and sites cannot be moved to the new builder without rebuilding.

GoDaddy gives a big discount at purchase then renews at double, upsells everywhere, and the site is painful to navigate.

GoDaddy Email with Advanced protection (white-label Office 365 plus Proofpoint) never adds the Proofpoint SPF or DKIM records despite about 8 dollars extra per mailbox.

Someone helping a business owner saw GoDaddy hold an expired domain for ransom, then re-buying it meant dodging upsells across multiple screens.

GoDaddy claimed a domain was taken and offered a paid acquisition at 89, but another registrar showed it available.

A small-business owner regretted GoDaddy: heavy upsells, a much higher renewal price, and a $2.5k website service that dragged on and was only partly refunded.

GoDaddy told a new domain buyer he must buy Microsoft through them, at higher cost and a full year upfront, instead of using his existing 365 plan.

A GoDaddy domain customer never had a problem but says renewals cost nearly double Porkbun or Cloudflare and it nickel-and-dimes for extras.

GoDaddy charged 200 euros for two years of a domain by bundling hosting and email, and its own instructions failed to help transfer out.

Small business paid 1,700 dollars upfront for three years of three GoDaddy mailboxes and vague security, still got phishing and hacked email, and was pitched more security add-ons.

GoDaddy auto-added MS Office that renewed at $100 per domain per year; caught only at the second renewal, $200 total.

Moved family domains from GoDaddy to Porkbun because GoDaddy was more expensive, upselling was aggressive and privacy cost extra.

GoDaddy UX is built to upsell, renewal price jumped 35 dollars mid-session and a transfer-out was met with scare tactics.

A 10-year domain was transferred away without notice despite domain protection, and GoDaddy blamed missing malware software while trying to sell 4,000 dollars of services.

A GoDaddy agent falsely said a domain was sold, offered a 99 dollar broker fee and added 900 dollars of products to the cart.

After disputing a 37.99 PHP support charge GoDaddy replaced the radio website with a template and broke WordPress subdomains.

After 10+ years, an outsourced rep used fear tactics to sell domain protection and the Conversations product was terrible; dumping GoDaddy.

GoDaddy sells domain protection for confirm-before-transfer and DNS-edit notifications as an extra yearly fee instead of including it.

After buying a .net domain on GoDaddy, the matching .com was listed for sale days later, suggesting front-running.

A client on GoDaddy finds using Let's Encrypt intentionally painful because GoDaddy wants to sell its own certificates.

After 15 years GoDaddy blocking certbot to sell certs pushed the poster to DigitalOcean, which is cheaper and faster.

After searching their own domain on GoDaddy, GoDaddy keeps emailing that it is available to backorder although it is registered elsewhere.

Developer who fell into the GoDaddy trap young says it price gouges, pushes upsells and the service is poor; moved last domain out when renewal hit 21.99.

Bought GoDaddy website and marketing by mistake; the builder is limited, the interface slow and payments push extra fees; turning off auto-renew took many tries.

GoDaddy emailed a client falsely warning her site was vulnerable and slow without SSL and offered a 600 dollar a year fix.

GoDaddy has underpowered servers, charges for many things, upsells constantly and is more expensive than other options.

GoDaddy DNS changes take days to apply, support is poorly trained, and many things free elsewhere are sold for tens or hundreds of dollars.

GoDaddy live chat and broker pretended other bidders existed on a long-idle premium domain and pushed a high-pressure sales email.

GoDaddy rep pitched that much was wrong with the site and urged paying extra to fix everything, after which the WordPress site broke on a downgraded PHP version.

GoDaddy rep said to add SSL on cPanel hosting they needed the most expensive managed SSL service; a cPanel renewal was 180 pounds.

GoDaddy lures people with low prices for inadequate packages, charges extra for basics and has truly awful customer service.

A client's GoDaddy invoices showed far higher prices than AWS, Cloudflare, Google or Namecheap for the same services, including a website security subscription for non-hosting customers.

Common questions about GoDaddy

What do customers say about GoDaddy?

Most customers report poor support, constant upsells and fees that pile up, plus steep renewals and some DNS or hosting outages. Domains held for resale at high prices come up repeatedly. A fair number call it reliable and fine as a registrar, but weak for hosting and email.

Is GoDaddy worth it?

Of the 299 reviews with a clear verdict, 11% are positive, 5% mixed and 84% negative. The praise mentioned most is reliable. The most common complaint is poor support.

What do people like about GoDaddy?

The praise reviewers mention most: reliable (25 reviews), helpful support (16 reviews) and good control panel (6 reviews). For example: Has registered domains with GoDaddy for years without problems and accepts the price rise as the market rate.

What are the most common complaints about GoDaddy?

The complaints reviewers mention most: poor support (136 reviews), upsells (79 reviews) and hidden fees (64 reviews). For example: GoDaddy support misunderstood how to set a DNSSEC DS record and the first rep put 10K of products in the cart.

What does the signal score of 53 mean?

It's how well reviewed GoDaddy is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.

What are the specs of GoDaddy?

Category: Domain registrar.

Where do these GoDaddy reviews come from?

497 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.

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