Three years across dedicated, storage box and cloud: everything just works, support is nice and helpful though sometimes slow, with the best performance for the money.
72signal
114reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
51% Positive16% Mixed33% Negative
Most customers describe very reliable servers, fast hardware support and strong value.
What customers love, and what they don’tWhat customers noticed
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Also mentioned: best for developers2
Customer reviews (114)
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Locked self out of a server and Hetzner sent an 8GB USB stick with the backup free of charge.
Blocked account was restored after replying to the email; support was great apart from slow replies, and the dedicated options are pretty great.
Support, stock server delivery and pricing are unmatched, although hardware RAID controllers on SX machines fail fairly often.
Technical support responds within an hour with a plan for whatever is needed from the DC.
Support handled a drive failure incident well after business hours, even arranging to deliver the drive after imaging.
Hardware support is fast, 15-30 minutes, across about 20 uses over 10 years.
Support requests handled professionally; a dying disk was replaced and cable work fixed another underperforming one.
Five to seven years with no complaints and faulty hardware replaced in 5-10 minutes.
Always returns to Hetzner for stability and support after trying Contabo and Netcup, but DDoS protection is weak and servers get blocked when attacked.
27 years on Hetzner dedicated and colocation; never suspended and always reached real humans.
Across 90 AX102 and AX162-R servers, a bad month of drive drop-outs was mostly fixed within 30 minutes of a ticket, and they still say pricing cannot be beaten.
Ten-plus years painless with Hetzner across personal and business accounts, with about 5 VPS and 10 dedicated servers.
Got a KVM at 3 in the morning in about an hour.
Switched from OVH for the price and stayed for the support, network, hardware add-ons, auction deals and uptime.
Moved two companies entirely to Hetzner and stays for bandwidth, support speed and price.
Mostly good business and great service in business hours, but you always pay setup fees.
Over a decade in the UK: good support, excellent automated build system and the server auction is a brilliant way to find bargains.
Dedicated server reliability is 10/10 and Hetzner did everything to eliminate hardware faults, though unmanaged means no hand-holding.
Moved the whole business from on-premise to a dedicated Hetzner server with VMware; support sometimes struggles with translation but solves most issues.
When a problem occurred they got support the next working day with a replaced CPU fan.
Found Hetzner searching for a reasonably priced dedicated server and stayed for the prices and support.
Common questions about Hetzner Dedicated Servers
What do customers say about Hetzner Dedicated Servers?
Most customers describe very reliable servers, fast hardware support and strong value. The main complaint is the recent price increases, with some saying certain models now cost several times more, plus high setup fees outside auction servers. A few had accounts cancelled over payment or verification problems, and some mention weak DDoS protection.
Is Hetzner Dedicated Servers worth it?
Of the 78 reviews with a clear verdict, 51% are positive, 15% mixed and 33% negative. The praise mentioned most is reliable. The most common complaint is renewal price hike.
What do people like about Hetzner Dedicated Servers?
The praise reviewers mention most: reliable (24 reviews), helpful support (14 reviews) and great value (13 reviews). For example: On Hetzner dedicated servers since 2015 with no unplanned issues, though support will not help with software.
What are the most common complaints about Hetzner Dedicated Servers?
The complaints reviewers mention most: renewal price hike (16 reviews), poor support (8 reviews) and outages (7 reviews). For example: Dedicated servers went from 200 to 250 euros a month, nearly 600 euros extra per year that must be explained to clients.
What does the signal score of 72 mean?
It's how well reviewed Hetzner Dedicated Servers is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Hetzner Dedicated Servers?
Category: Dedicated server.
Where do these Hetzner Dedicated Servers reviews come from?
114 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.