After reporting several bugs, the replies showed no grasp of the problem and then communication stopped.
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Every contact with support has been outstanding in quality and reliability, with a sense of being taken seriously.
View original sourceRecently moved their custom-domain email to Fastmail and loves it; Squarespace price rises prompted looking at hosting.
View original sourceWaited about 12 hours on the trial, then paid for two years; likes the clean interface, fast site and app, and runs aliases and a custom domain.
View original sourceSupport couldn't accommodate a custom webmail subdomain, leaving users confused by the mismatched login domain.
View original sourceCame over from Proton, tried mailbox.org, and returned to Fastmail; found support great when needed.
View original sourceOn the Fastmail trial after leaving Proton; so far finds few limitations, works with their own domain and masked emails, and likes the clean UI.
View original sourceOpened tickets about mail providers not receiving their custom domain emails and a billing issue; nine days later neither was resolved, and authenticated mail was still landing in spam.
View original sourceA couple of years on Proton and it has been fine.
View original sourceVery happy with Fastmail, with many domains to choose from and masked email used often.
View original sourceMoved from Proton and Tuta to mailbox.org with a custom domain; fine for years apart from clunky interfaces.
View original sourceFound Tuta support extremely bad: overcharged, a support post unapproved, and three days for an answer, so they deleted the account.
View original sourceHas been a Fastmail customer for about five years and is very satisfied overall, praising its support documentation and noting it was easy to reach support the three times they needed it, while not always agreeing with its decisions.
Picked Zoho over Fastmail for a first custom domain because it was cheaper and after two years has no reason to move.
View original sourceLeft Tuta for mailbox.org and likes it, with third-party app support and a custom domain.
View original sourceTuta blocked two paid accounts and one free account, and their card could not be used on a new account without emailing support.
View original sourceSet up Fastmail on a new domain over a weekend; easy and everything works great.
View original sourceFour years on mailbox.org without issues, but support could not fix downgrade errors over three weeks.
View original sourceMoved from Proton to Tuta and really likes it.
View original sourceUses mailbox.org with a custom domain; does not love the interface and has heard of sent mail landing in spam, but incoming mail is fine.
View original sourceA couple of years on Tuta; works great apart from a weak spam filter.
View original sourceEnjoys Tuta though the UI is disliked by some and third-party clients are unsupported.
View original sourceThey used the basic plan with their own domain and it worked flawlessly, with quota warnings only when forwarding and moving many mails; they call it cheap and good.
View original sourceHas used Fastmail with their own domains for about 15 months. Finds the support very good and human, and likes the configurability even though the many settings felt overwhelming at first, plus the detailed headers, boolean search and subdomain aliasing.
Has used Fastmail for several months and likes the 1Password masked email integration. Says the apps just work, has no complaints and considers it great value for the money.
View original sourceThey have used Migadu for 3 years on the Micro plan with two domains, called it their best choice, had only two issues that were solved quickly, and never hit daily limits.
View original sourceSwitched to Tuta and is happy.
View original sourceUsed Fastmail a couple of years before Proton and found it good, but now seems pricier.
View original sourceFastmail has been good so far.
View original sourceUsed Proton Mail with SimpleLogin for two years before switching to Fastmail. Found the domain transfer smooth and simple, and has zero complaints about the web, desktop or Android apps so far.
View original sourceAfter several years on Fastmail they let the subscription lapse because they never needed the 60 GB storage and found it too expensive for their light use.
View original sourceThey tried Migadu but all mail, including 2FA codes and login prompts, always arrived about 5 minutes late.
View original sourceThree months testing mailbox.org for the move out of Gmail; very solid and covers the basics and more.
View original sourceMigrated family to Zoho Mail on a shared domain; works fine and is affordable, though with more spam false positives than Google.
View original sourceSigned up in 2025 with a custom domain and wildcard; uneventful and as wanted, though mail rules are weak.
View original sourceThey have paid for Fastmail for 5 years with no issues but can no longer justify about 60 euro per year.
View original sourceFound the mailbox.org UI clunky and dated with no dedicated app when trying to set it up.
View original sourceFinds Fastmail's organisation far easier than Proton for a real inbox, and less buggy with a rock-solid app.
View original sourceAbout six months on mailbox.org via IMAP with a custom domain and a training spam filter, pretty good.
View original sourceSwitched from Proton to Fastmail for email, calendar and files.
View original sourceTuta deactivated their account twice, so they moved to Runbox and had no problems since.
View original sourceCalls mailbox.org great and cheap with multiple aliases after almost a year and has not considered others.
View original sourceNearly got locked out of PayPal because Proton Mail refused to receive the verification code, then moved critical mail back to Gmail.
View original sourceSays Microsoft 365's built-in backup is super easy to set up and works well.
View original sourceMigrated from Gmail to Fastmail with easy import and replies from within Fastmail.
View original sourceSays they have never been able to keep a Tuta account active, paid or otherwise, calling it a dealbreaker.
View original sourceSeven years on mailbox.org without a single issue across mail, contacts, calendar, tasks and drive.
View original sourceUses Fastmail and stopped looking for anything better.
View original sourceA week-old Tuta account stopped logging in with invalid credentials and the recovery code failed too.
View original sourceAbout two years on Fastmail with no problems; everything just works.
View original sourceAfter confirming a new Tuta account, the next day login failed with invalid credentials despite correct details.
View original sourceUses Fastmail for its features and because other providers accept its mail with less bounce back.
View original sourceA new Tuta account worked for one day and then returned invalid login credentials.
View original sourceCould not create a free Tuta account without emailing support, which soured them.
View original sourcePaid Tuta user since 2019 who is moving to Proton because Tuta caused too many headaches.
View original sourceFree Tuta account for over seven years with no issues, though used lightly.
View original sourceFree Tuta account ten years old and never flaky.
View original sourcePaid account with a custom domain for almost two years with no issues, plus a free account for a spouse.
View original sourceFree user for a year and a half who finds Tuta amazing after the account was unusable for a day or two after creation.
View original sourceUses Tuta with a custom domain, many aliases and a family plan without problems, though support can be slow.
View original sourcePaid Tuta account since 2019 with never a single problem.
View original sourceA flagged Tuta account was fixed with one email, and they liked the service enough to pay, wishing Android notifications worked better.
View original sourceOver a year on Tuta with zero flakiness or remembered downtime.
View original sourceHad Tuta account problems five times and found customer service deplorable before moving to Fastmail.
View original sourceLeft Tuta because customer service was severely lacking, with zero empathy and rudeness.
View original sourceOccasional spam-folder problems with this provider, but they don't feel it is selling their data, at least as far as they know.
View original sourceYears of use across about eight support domains for different apps, with forwarding into a single admin inbox; for the price nothing beats it.
View original sourceSix years on a Proton Visionary subscription, happy with performance, privacy and security; renewing.
View original sourceHas used Zoho's free tier for personal email since launch and the paid tier for work, with no major issues.
View original sourceUses Fastmail as main email and works well with aliases, rules and subfolders for separate addresses.
View original sourceOn Purelymail with a custom domain so they never have to migrate addresses again.
View original sourceProton's free version is all they need; they found Tuta's UI disliked.
View original sourceOver ten years on the free version for several addresses with no problems or pressure to upgrade.
View original sourceHas had really good experiences with Fastmail.
View original sourceTheir company uses Zoho's paid service because it is cheap and its spam identification is good.
View original sourceTried Proton briefly then stayed with Fastmail, finding it solid and just works.
View original sourceFinds Purelymail the cheapest and most straightforward provider, lacking only business features.
View original sourceNo complaints with Tuta mail and calendar.
View original sourceMoved email from Fastmail and Proton to Zoho, calling it best for a complete task, calendar and mail solution.
View original sourceTrying Fastmail so far so good and migrated easily.
View original sourceTuta has been fine; not as fully featured as Gmail but worth the trade-off.
View original sourceSwitched from Proton to Tuta over a year ago; basic, cheap and does a great job.
View original sourceAfter Proton, Posteo and a failed Tuta signup, uses Fastmail with custom domains; apps are great and snappy.
View original sourceAfter a year on Proton, mail on a premium-only domain stopped overnight when the subscription ran out, with no warning.
View original sourceTwo years on Tuta, does the job 100% and mail delivery is instant, though the client looks dated.
View original sourceA few years on Fastmail with a positive experience.
View original sourceProton email is blocked at the college where they work, so student applications never get a response.
View original sourcePaying Tuta customer for about two years and very pleased given their threat model.
View original sourceOpened their Fastmail account in March 2014 and renews happily every year without ever having an issue.
View original sourceMade a Tuta account a few months ago with no issues and is slowly moving everything over.
View original sourceHappy with Fastmail for email.
View original sourceStarted on Proton and switched to Fastmail with no issues and a happy family.
View original sourceTried several providers and recently switched to Fastmail a month ago; it has been great.
View original sourceAbout a year on Purelymail and it has been working well.
View original sourceTheir Proton custom domain was blocked when emailing a US state agency until the contact asked admins to unblock.
View original sourceLoves Fastmail and uses it alongside Google Workspace for junk.
View original sourceFinds the official Fastmail Mac app extremely fast, much quicker and less buggy than Apple apps.
View original sourceUses the Fastmail desktop app for advanced keyboard shortcuts with a best-in-class move-to-folder flow.
View original sourceLikes Fastmail for aliases: 1Password integration and it handles replies.
View original sourceCustom domain hosted on Proton landed in spam or was blocked; after switching to iCloud there were no issues.
View original sourceA retailer silently cancelled a limited edition order because its terms disallowed Proton Mail addresses.
View original sourcePaying Fastmail user for years; free aliases on its own and custom domains are easy to drop.
View original sourceUses Zoho Mail with a catch-all on their own domain and sending works well.
View original sourceUses Fastmail masked emails per site and really likes it.
View original sourceFastmail masked emails work perfectly; only two companies ever questioned them.
View original sourceEasy to set up after just getting it, used with Thunderbird on a Linux PC and FairEmail on the phone.
View original sourceA year on Tuta: the iOS app is awful, gestures finicky and widgets unreliable, so they plan to leave.
View original sourceMail sent from their Proton address does not arrive at their Gmail.
View original sourceChose Zoho Mail as nearly the only provider supporting a custom domain with plain-text auth.
View original sourceFinds Tuta unappealing but it just works.
View original sourceFinds the Tuta app bare bones, slow and old-fashioned.
View original sourceUses both; Tuta keeps letting through spam from senders they marked as spam many times, unlike Proton.
View original sourceMoved from Gmail to Proton; it has been great and super easy.
View original sourceLoves Tuta as simple, private and much cheaper than Proton.
View original sourceAfter not signing in for a while they could not even pay Tuta to regain access.
View original sourceTuta suspended their account after creating it as anonymously as possible, so they went back to Proton.
View original sourceFinds Tuta's service fine but its app bad, and prefers Proton.
View original sourceTutamail is already their favorite and Proton let them down in many ways.
View original sourceHas used free Zoho Mail accounts for years since leaving Gmail and finds it clean, simple and nicely designed.
View original sourceTried Proton and Tuta, preferred Tuta within days; fewer features on the free plan but they like the simplicity.
View original sourceTuta deleted their inactive free address after six months and could not be recovered.
View original sourceHas used Proton Mail as main mail since leaving Google around 2018.
View original sourceThey use Zoho and find it among the cheapest with fine service, but say customer support is too slow for business use and changing settings is awkward.
View original sourceThe first test email from a new Tuta account got them banned, possibly because of a VPN, so they deleted the account.
View original sourceSwitched about four years ago and now uses the whole Proton suite with no regrets.
View original sourceFairly happy with a pm.me primary address for a year, then felt locked in because aliases cannot be freely added or deleted.
View original sourceA county court silently blocked mail from their custom domain, nearly costing a licence until they resent from a protonmail.com address.
View original sourceEnjoys Proton as primary email, noting it cut down spam and that paying is needed to benefit from aliases.
View original sourceSwitched years ago and finds it great; it is the one service they keep paying for without hesitation.
View original sourceSetup took under an hour from signup to receiving mail in Thunderbird, the webmail is responsive, and the spam filter cut over half the domain's spam on day one, all for about $10 a year.
View original sourceUses Purelymail for about $6 a year for a year with no issues.
View original sourceFinds Fastmail quite good, reliable and affordable.
View original sourceUses Fastmail with their own domain; significantly cheaper and works with any POP3 or IMAP client.
View original sourceTransitioned over from Proton and couldn't be happier with the full feature set despite a slightly dated-looking interface.
View original sourceMoved from Gmail to Proton Mail's free plan and finds it flawless after a couple of days, with no ads.
View original sourceLong-time Infomaniak user who only used Mail and VPN says it was hard to get up to speed with the Manager and Organizations setup.
View original sourceThey use Purelymail and like that it does not charge per user.
View original sourceHas used Proton for most of a decade and moved over fully years ago, recommending it to everyone.
View original sourceCalls Fastmail pretty great, not cheap but great.
View original sourceThey love Fastmail and describe it as cheap, secure and free of nickel-and-diming.
View original sourceSays buying SharePoint storage in fixed blocks was expensive, leaving terabytes paid for but unused after clean-outs.
View original sourceFastmail is their main account and more user friendly, with Tuta preloaded as a backup.
View original sourcePays $20 a month for a single Business Premium licence as a test tenant instead of a costly developer program.
View original sourceThey use it for their own domain and set up groups for anything that might spam them, such as a conference or each project, to start accounts with.
View original sourcePays under $6 a year on Purelymail's advanced pricing for send-as aliases and it has worked flawlessly for months.
View original sourceAlias replies are a hassle and Drive backup notifications annoying, but otherwise enjoys Proton.
View original sourceUses shared group calendars in Workspace for staff time off and events and says it works well.
View original sourceHas migrated to both; finds Google support nonexistent, documentation scattered and the move needed weeks of planning.
View original sourceA year after leaving Outlook, finds Google gives better mail features and spam filters, with Drive and Docs for sharing.
View original sourceThey had a free-forever G Suite account for a personal domain and were forced onto a paid plan, which made them angry.
View original sourceThey have used it since the free business accounts and now pay for it, with a secondary domain listed for Send As. They understand moving to paid but think the cost should be a little lower.
View original sourceA year on Proton Unlimited and disappointed by the email and calendar experience, especially with multiple addresses.
View original sourceRegrets committing to Proton Unlimited; only uses email and VPN, with SimpleLogin and Drive disappointing.
View original sourceIn year 9 with Proton, likes the products but may drop everything except Pass over slow fixes.
View original sourceUses Proton Unlimited with three connected domains and finds it worth the money, though they still use Gmail day to day.
View original sourceAccount created via temp email was locked for suspicious activity on first use until another email was added.
View original sourceThey pay for Zoho Mail private email but still receive ads from the service.
View original sourceAccount was randomly locked and tickets went unanswered for a week before a cryptic reply about unspecified violations.
View original sourceUses Proton Mail with SimpleLogin and a custom domain, mostly via the web app.
View original sourceZoho works well, with bring-your-own-domain plans from about $1 a month, though not as good as Proton.
View original sourceHas paid for Infomaniak for a couple of years but finds the calendar and docs frustrating and the two-account domain setup annoying.
View original sourceSwitched to Proton and it works fine; the technical team was surprisingly responsive on a couple of bugs.
View original sourceOver six months using Proton extensively and very happy with Mail, Pass and VPN.
View original sourcePaid Proton user who is very happy; finds Drive faster and more reliable.
View original sourceThey left Migadu after reliability problems: subfolders were flattened, mail was delayed over 2 hours during an incident, and alias and forwarding behaviour changed without notice and broke their mailbox configuration.
View original sourceHas used Fastmail for seven years since leaving Google and absolutely loves it.
View original sourceSays Microsoft Forms cannot be backed up by any tool they checked, so a deleted user's forms are lost for good.
View original sourceCalls Fastmail a polished, finished product with good guides and really good support.
View original sourceSwitched from Gmail to Fastmail with a custom domain and found it way less messy than expected.
View original sourceMoved to Fastmail three years ago and has not looked back; only the calendar is a bit cumbersome.
View original sourceLikes Fastmail with own domains and aliases; send-as works well and integrates with 1Password.
View original sourceA Fastmail user for 22 years who has found very little to complain about.
View original sourcePaid a year of Tuta but ended up using only Proton because the UX suited them more.
View original sourceA few years on Proton at about 3 euros a month, with old Gmail history moved over.
View original sourceChose Fastmail with their own domain after finding Proton's apps and site laggy; it is blazing fast.
View original sourceA client's business runs on Power Automate flows tied to a departed employee's account, which nobody dares disable.
View original sourceUses the full Proton suite and loves it, including SimpleLogin aliases.
View original sourceVery happy moving from Gmail to Fastmail with their own domain; can send as any address with credentials.
View original sourceMoved all domains to Fastmail from Gmail; setup was easy, only needing DNS record updates at Cloudflare.
View original sourceImporting all of Gmail into Proton before cleaning up was a nightmare because Proton lacks sophisticated multi-select filtering.
View original sourceHappy to have chosen Infomaniak; the new calendar update lets them drop Google Calendar, the last Google service they needed to ditch, wanting only separate default reminders for all-day versus hourly events.
View original sourceSays Google Workspace is the choice for a tenant that hardly changes and never has issues with email.
View original sourceRecommended Google Workspace for years but watched Microsoft overtake it; Google still wins on price.
View original sourceHates that Workspace opens a new browser window for each account when working with multiple domains.
View original sourceAdmin is easy and they can create as many role-based addresses as needed for a non-profit committee with 16 addresses, though committee members' webmail access occasionally gets blocked.
View original sourceHas a Proton plan but finds support inconsistent and unclear, so would not buy business or family plans.
View original sourceSwitched from Proton to Zoho and is quite happy with it.
View original sourceMoved to Proton a year ago and thinks it is the best, with UX improved a lot.
View original sourcePretty satisfied after a year on Proton with their own domain, which makes switching a five-minute DNS change.
View original sourceFour years on Proton for business: loves privacy and less spam but search and grouping are weak and NYS agencies block it.
View original sourceStopped using Proton for business after the domain setting changed on its own and urgent emails went missing.
View original sourceOverjoyed after moving to Fastmail with over 600 emails not counting masked ones.
View original sourceAfter three years of paying, got their first ad in Proton Pass last week.
View original sourceOn a paid Tuta account they keep getting cannot connect to server in every browser and the app, needing a European VPN, while free Proton never failed.
View original sourceA tenders mailbox has had to be reassigned several times after hitting the size limit while emails must be kept for compliance.
View original sourceTurned off all notification and ad settings yet still gets promotional ads in Proton.
View original sourceAfter a month on Proton free, chose not to subscribe because of the constant push to upgrade and promote other services.
View original sourceExcited to move to Proton but migrated again to mailbox.org because they disliked being locked into Proton client apps.
View original sourceAn EDU application with Google has been in review for 10 months with no ETA for approval.
View original sourcePaid Proton 4+ years but recent outages of several hours took down Mail, Calendar and Drive, so they consider migrating.
View original sourceIn six years of Proton use, the recent outage was the first one they noticed interfering with their day.
View original sourceSix years with Proton as sole email provider, with one outage that cost only an hour or two.
View original sourceFour to five years on Proton and the first outage they were exposed to.
View original sourceBrought four paid users and two small companies to Proton and regrets it after repeated email outages.
View original sourceFully embraced Proton regrets it because an outage takes down the whole suite without offline access.
View original sourceSome providers flag Proton Mail as spam more often than the old Microsoft address, a trade-off they accept.
View original sourceThe iOS app is slow with typing lag, there were two outages, and deals are advertised in the desktop app.
View original sourceZero issues of note across many years of using Proton Mail.
View original sourceAnnoyed that custom domain aliases count toward the alias allotment and that duplicate messages show twice in the inbox.
View original sourceMigrated from Google to Proton Duo for themselves and their partner; calendar, Pass and Authenticator work well.
View original sourceMore than four years on the Proton Mail free tier and it works well.
View original sourcePaid Unlimited user since 2020 with a spam filter that works great and not a single issue in six years.
View original sourceFour months in, loves Proton including aliases, sorting and website email filtering.
View original sourceA regular user who values privacy and has found Proton Mail great for six years.
View original sourceSole email on Proton for nine years; solid and reliable, with the recent outage the first they noticed.
View original sourceProton search could not find three years of emails from a company, though earlier ones were found.
View original sourceA highly organised newer user finds searching anything over a month old miserable and the search limited.
View original sourceSwitched after 20+ years on Gmail and finds it awesome as a Mac user despite a brief outage.
View original sourceForced to change provider after the ISP shut email; Proton is a better deal but Bridge sometimes acts up.
View original sourceFinds searching for emails in Proton very difficult and would not recommend it for that reason.
View original sourceAccount used for subscriptions was suspended for inactivity without warning and support had not replied after days.
View original sourceFinds the app clunky, the Linux app still beta, and is considering Tutanota when the year is up.
View original sourcePaid user for 5+ years who loves Proton but finds the price a bit high at every renewal.
View original sourceFormer Google user who switched with zero issues and no regrets, only missing separate Contacts management.
View original sourceEach time they migrate fully they miss good search, hit sync problems between clients and some mail landing in spam.
View original sourceSwitched from Gmail last year; about 90% as good in usability and prefers it for privacy.
View original sourceUsed Proton as secondary but emails were marked as spam and they moved away, also hitting Drive and Pass issues.
View original sourceUsing Proton Mail for around ten years with no complaints.
View original sourceStellar experience with no hiccups since moving over nearly three years ago.
View original sourceA customer since September 2021 with no problems to date.
View original sourceNo issues with Proton mail and the Gmail import worked great.
View original sourceFamily account with three domains; email is rock-solid and support is excellent and responsive.
View original sourceOn Mail Plus 3-4 years and it just works, though search is not great and other apps feel half-baked.
View original sourceDoes not see the value of paying for Proton and will not renew the all-inclusive package.
View original sourceMicrosoft gave three licenses on an annual commitment instead of the quoted monthly one and fixed it only after ten days and a chargeback threat.
View original sourceHas used Proton as the main email account for about 11 years and could not be more satisfied.
View original sourceOn Proton for years with the Duo plan and their own domain; it has been good.
View original sourceStrictly zero issues with Proton Mail; main gripes are Calendar and Docs/Sheets.
View original sourceThree years on Proton with no issues apart from one recent outage.
View original sourceUsed Proton without issue for a few years but finds Duo pricing high and Bridge and Sieve limits annoying.
View original sourceUsing Proton on desktop since 2018 without major issues.
View original sourceThree years on Proton Unlimited with only one sent email flagged and never received.
View original sourceHad a great experience and an easy switch because they already used a custom domain on Gmail.
View original sourceRenewed the Ultimate plan; emails and aliases are fantastic though Linux support and nested labels lag.
View original sourceZero issues and a spam filter that is so good.
View original sourceA Proton server blackout locked them out of Mail, Pass and Drive at once, so they split services across providers.
View original sourceA similar tenant lockout at their company was hell and took Microsoft almost a month to fix.
View original sourceA domain account since the 90s gets only 3-5 spam emails a week in Fastmail versus dozens per day on Gmail.
View original sourceProton Mail works fine on iOS and macOS without Google services; also finds the VPN fine.
View original sourceMicrosoft registered Agent365 as an enterprise app in their tenant using the admin's account at 6am, triggering a SOC alert.
View original sourceAfter migrating from Gmail, spam dropped from a couple a day to a couple a week on Fastmail.
View original sourceSix months in from Google with no huge red flags, but the apps are clunky and plans bundle the office suite.
View original sourceAfter forgetting a second account password, all their Proton accounts were blocked at once with bot-like support.
View original sourceOver a year on Fastmail as a Gmail replacement; as a paid customer can reach a real human.
View original sourceHas had Proton for five years and may drop it, preferring Fastmail for most people leaving Gmail.
View original sourceUses Fastmail for small business and personal email, avoiding the hassle of IP reputation problems.
View original sourcePaid user who calls Proton aliases a game changer and says support is excellent with real humans replying.
View original sourceLoved the service for three years, then the account was banned with no recourse, no information and no way to find out what happened.
View original sourceMoved from Migadu to Proton easily because they own their domain.
View original sourceUses Tuta at a lower price but finds the search and spam filter performance worse.
View original sourceA paying Tuta user who finds it feature-poor, like 90s webmail, with clunky filter rules; waiting for the subscription to end.
View original sourceLikes Proton's bundle price, Gmail import, send-from-Gmail address, Bridge for Thunderbird and the mail UI.
View original sourceUsed Fastmail before moving to Proton and found it pretty good with decent privacy.
View original sourceA law firm trialling Fastmail saw emails take about three hours to be delivered because of new-account throttling.
View original sourceFive-plus years with Fastmail and support has answered low-impact issues within about a day.
View original sourceCustom domain emails hosted on Fastmail for years; great service.
View original sourceA small fee applies to using a shared-domain address like @purelymail.com on Advanced Pricing, so after setting up their own domain they switched the address over to it.
View original sourceFinds Fastmail lightspeed fast and wonderful, with only minor gripes about compose layout.
View original sourceReally happy with the service personally.
View original sourceA new Fastmail account signed up for today sends everything to recipients' spam folders.
View original sourceMoved from Gmail to Fastmail years ago; sender-is-not-a-contact filters and 1Password masked emails made it an easy switch.
View original sourceThey run a new domain on Migadu where Steam verification mail arrives but Discord sends them nothing.
View original sourceDuring a hijacked-tenant case, the Data Protection team replied only twice in a day and a half.
View original sourceA Fastmail customer for many years who says it just works.
View original sourceHas learned Microsoft 365 for 15 years for the price of one Business Premium licence on a personal tenant.
View original sourceTrialling Fastmail from Gmail: easy setup and responsive support, but oversized images and no mobile Pinned item are rough edges.
View original sourceForced to use a paid Workspace account at work and sees pop-ups daily pushing AI features and paid security.
View original sourceA single Business Premium licence covers nearly everything and doubles as a personal, homelab and learning tenant.
View original sourceMoved from Google to Fastmail months ago; mail transfer and service is amazing and spam filtering is better than most.
View original sourceGoogle now denies requests for more free EDU Workspace licences, pausing cap increases indefinitely.
View original sourceFinished the first year on Fastmail and renewed for three years.
View original sourceUses Fastmail masked emails, hosted websites and calendars for years and loves the service.
View original sourceFinds Fastmail spam filtering very good after training, push works well on Apple Mail, and has no regrets.
View original sourceFinds Fastmail filtering only OK and now uses Spam Hero in front of the inbox.
View original sourceUpgraded to paid within days and migrated about 30k Gmail emails from 2018 quickly, with everything present on a spot check.
View original sourceMoved to Fastmail after Namecheap email outages and subscribed yearly within 2-3 days of the trial.
View original sourceHas used Fastmail for years with no complaints.
View original sourceUses Tuta for best privacy, good price and more aliases than Proton, but dislikes the Android app's per-email notifications and lacks forwarding.
View original sourceA month on the mailbox.org Light plan, so far good; the spam prevention setting must be disabled to receive some mail.
View original sourceCustomers say their Proton Mail emails land in spam, unlike a custom domain on Google Workspace.
View original sourceSetting up many Tuta accounts from one IP in a computer lab triggered manual verification taking up to 48 hours.
View original sourceFinds the Proton they use problematic, like it is still in beta.
View original sourceProton with a custom domain, no issues.
View original sourceEight months on mailbox.org were great, but after a small price increase they moved to Migadu Micro.
View original sourceBought a Tuta license after being surprised how easy encrypted email is with it.
View original sourceUses Proton Bridge for mail archiving and its custom-domain support keeps them from being locked in.
View original sourceFinds mailbox.org works fine for personal use, pairing it with emClient to avoid the cluttered design.
View original sourceStays on Proton's free mailbox because they can create an inbox without giving a name.
View original sourceHas run O365 for nearly 20 years and hates it, citing stop-start implementations and constant underlying changes.
View original sourceFound the Proton pm.me address was rejected by many websites and had to abandon it for another address.
View original sourceAfter a long scare over a supposed 1000-recipient limit on a group of 1000+ users, concluded M365 groups are fine.
View original sourceMail from a Proton pm.me address to a Google Workspace university address and to Gmail landed in spam.
View original sourceSays Microsoft changes accepted recipient filters for dynamic groups and breaks their setups, so they are going back to plain distribution lists.
View original sourceChose Infomaniak for a backup mailbox because it has no inactivity deletion policy, though signup needed a phone number.
View original sourceHas used Fastmail on a paid plan for years for its Gmail-like labels and features.
View original sourceSwitched from Proton because Proton Mail Plus offers one custom domain while Fastmail is more flexible.
View original sourceThey moved their own email to Microsoft 365 because it is easy.
View original sourceSix months on Fastmail after Proton; offers far more options for aliases, automation and folders.
View original sourceA couple of months on Proton free and likes how clean it is, with lots of storage and aliases.
View original sourceLikes Proton Mail with Pass aliases; a custom domain for professional email was easy to set up.
View original sourceUsed Tuta before but chose Proton as the more polished platform.
View original sourceFinds Proton in 2026 has every feature they need, with the Unlimited plan great value.
View original sourceHas had Fastmail on and off for about ten years; steady and migrating back was super easy.
View original sourceDitched Google months ago and love how fast the webmail and kDrive run, missing only Gmail's one-click inline email translation.
View original sourceFinds Tuta more widely accepted by sites than Proton and prefers it; the desktop client is free.
View original sourcemailbox.org is unbeatable at 1 euro a month but can act up over a VPN.
View original sourceTheir Tuta free account got locked.
View original sourceExperience with Fastmail has not changed in over two decades.
View original sourceMoved from Proton to Fastmail three years ago.
View original sourceMoved a custom domain off Google last week and found Proton auto import from Gmail worked perfectly and was easy.
View original sourceAfter linking Gmail and Hotmail, some notification emails from Steam and Dekudeals stopped reaching the Proton mailbox.
View original sourceMany years on Proton mail; aliases let them track who sold their address and stop junk.
View original sourceSwitched fully to Proton, forwarded Gmail tagged for a couple of months to change accounts, then deleted Gmail.
View original sourceMoving on to Tuta after being unsatisfied with Proton Linux support and its reliance on Google Play Services for mail.
View original sourceA former Workspace reseller migrated their own business to Proton and now offers Proton or M365 to clients.
View original sourceUses Proton as the primary provider with a custom domain and has had no deliverability or registration issues.
View original sourceRuns a custom domain on Proton for a website and primary mail with few issues and no spam yet.
View original sourceTransitioned from Gmail to Proton with a custom domain last year and is happy, with no gripes on deliverability.
View original sourceThey host email for a new .dev domain on Migadu; normal mail works but Discord, Sketchfab and Steam verification emails did not arrive until about two weeks later.
View original sourceWebmail still shows bright emails in dark mode, unlike Fastmail, though the author is considering a switch to Infomaniak.
View original sourceA new Tuta account kept showing security invalid, would not let them reset anything and had no support workaround.
View original sourceWorkspace forwarding into Proton worked fine until Proton added the Gmail sending feature, then stopped working.
View original sourceMoved from Gmail to Tuta on a custom domain with zero regret, which lets them leave later without changing address.
View original sourceLeft Proton for Thundermail, finding development very slow and feedback ignored, and cancelled their subscription.
View original sourceMoved off Gmail this year to Fastmail on a custom domain and finds it a better product.
View original sourceTried Tuta after Proton but some emails would not arrive.
View original sourceHas used Proton Mail with Thunderbird via Proton Bridge for years without trouble.
View original sourceThey are leaving because it is unstable, with servers down at least weekly. Loading email is very slow.
View original sourceAfter 15 years on Zoho Mail, says a redesign made the interface cluttered with tiny fonts, and it is buggy with unhelpful support.
View original sourceWith Fastmail since 2003 and confirms they have stood the test of time.
View original sourceMoved from Proton to Fastmail with their own domain in about two hours and everything works as before.
View original sourceSince 2011 and migrated a whole business from Google Workspace; real human support and opt-in features.
View original sourceGave up self-hosting mail for Purelymail at a flat $10 a year and has had no issues for a few months.
View original sourceMoved personal mail from a self-hosted server on Oracle Free Tier to mailbox.org and really likes the service.
View original sourceFinds Zoho overrated for free users who are tied to its web UI and apps.
View original sourceThey hit an irreversible Workspace configuration that Google documentation recommends and support could only tell them to start over.
View original sourceAfter a sole-admin lockout, a ticket from a separate trial account got access back in about five days.
View original sourceLoves the privacy but in year two finds Tuta's UI outdated, settings hard to navigate, frequent errors and offline status, and slow handling of requests.
View original sourceLeadership is moving from Microsoft 365 E5 to E3 after the new renewal quote, the only way to stay budget neutral.
View original sourcePays for both but won't renew Tuta, finding it full of friction and worrying about exporting mail.
View original sourceSays E5 is easier to manage per user and, when compared with what they ran before, cost less and delivered a little more.
View original sourceFaced a 40% increase on E3 renewals and clawed back 30% by buying separate licensing and letting existing ones lapse.
View original sourceEnterprise agreement renewal brings a significant increase for current SKUs, with discounts now offered to uplift to E7 in a pattern they expect to repeat.
View original sourceMoved to E5 for a compelling deal, but the price step-ups in following years make it less worthwhile and many features go unused.
View original sourceFound moving from E3 plus add-ons to E5 cheaper with current Microsoft deals, depending on which E5 features you need.
View original sourceA few months on Fastmail and the UI/UX is excellent, though not hugely privacy-focused.
View original sourceUses only the web interface and has not had issues.
View original sourceYears on mailbox.org with no issues, used mostly through Betterbird and FairEmail.
View original sourceUses Purelymail, which is super cheap and really nice, though it needs a separate client.
View original sourceHas dealt with admin lockout recovery several times and calls Microsoft support a nightmare and a huge time sink.
View original sourceThe mailbox.org signup looped back to plan selection, and they learned the web interface is known for login issues.
View original sourceDealing with a client's admin lockout, found calling Microsoft support intentionally hostile and a massive pain.
View original sourceNeeded about 20 calls to reach a human twice during a tenant lockout, and the first one hung up.
View original sourceHelped a client locked out of its tenant for over two weeks and calls Microsoft's recovery process disdainful.
View original sourceRuns standalone mail on Purelymail with the domain at Porkbun, and even with three providers the total comes out cheaper than an all-in-one plan from Hostinger.
View original sourceLocked out as sole admin, needed about 2.5 weeks and 21 support calls to reset the account.
View original sourceThey moved to Migadu for email after Mailbox.org did not fit multiple domains and users, and say it was exactly what they needed. They have separate mailboxes plus a catch-all burner domain and like the flexible admin panel and iOS IMAP support.
Just moved their mail to Fastmail and says it is great.
View original sourceUses Infomaniak, which offers many options, a good free tier and competitive pricing.
View original sourceHome Depot rejects fastmail.com addresses when registering or changing an account email, and Fastmail support could not get it unblocked.
View original sourceCreating a retailer account with a fastmail.com address kept failing, while an alias on their own domain worked.
View original sourceThey use Zoho Mail for their domain and set up groups with addresses delivering to separate folders with different rules, which has worked well.
View original sourceSwitched from Proton to mailbox.org at 3 euros a month with two domains and catch-all, and is very happy.
View original sourceThey got in early when Google Workspace was free, and it now costs them about 35 dollars a month for one or two mailboxes across 9 domains, which they call far from ideal.
View original sourceCreated seven paid Tuta accounts over VPN, but two were deleted over a PayPal issue; the 3.60 euro monthly price was worth the address.
View original sourceSwitched to paid Proton Mail with Pass for aliases and has no real complaints.
View original sourceAfter admin accounts were wiped, Microsoft support could only restore a snapshot from three months earlier.
View original sourceAs a paying Tuta user, cancelling a yearly plan downgrades immediately with no refund of the unused period.
View original sourceMoved from Proton to Purelymail at $10 a year for unlimited domains and aliases, linked to a self-hosted addy.io.
View original sourceTransferred one Google Workspace account into Proton Unlimited perfectly, but a second account hit the Gmail-only error.
View original sourceGot flooded with 200K 2FA codes from Tuta, could not resolve it for a week and is switching to Proton.
View original sourceWhile on Tuta, servers went down and mail was inaccessible five or six times a year.
View original sourcemailbox.org was great but recently had many problems.
View original sourceTested Tuta when leaving Proton and found the interface and mail rules too barebones, while liking the built-in calendar.
View original sourceProton Unlimited user who loves Mail's features such as forwarding, auto-replies and SMTP setup.
View original sourceAs a premium customer found Tuta support horrendous with connection issues and no import on the Revolutionary plan.
View original sourceSearching mail in Tuta's mobile app was so slow they left for that reason alone.
View original sourceWould not have signed up had they known Proton's 10-alias limit also applies to custom domains.
View original sourcePaid Tuta changes policies without notice, has no weekend support and delays replies up to 72 hours.
View original sourceProton's threads reportedly lose messages past 99 emails and search is subpar, on top of the price.
View original sourceMoved from Proton to Fastmail for open-standard JMAP speed, good UX, simple pricing, aliases and custom domains.
View original sourceTried Tuta but the loss of convenience was too much, so they moved to Proton.
View original sourceCustomer service has repeatedly ignored questions and could not answer a simple billing question after years as a customer.
View original sourceFive years on Tuta, quitting: features arrive slowly and E2EE is rarely usable, though aliases were great.
View original sourceProton migration tool pulled everything over from Workspace but imported labels as tags needing manual folders.
View original sourceHas used Tuta for a while and it is great.
View original sourceA paying Proton customer who finds the bundle great and tech support amazing.
View original sourceSwitched to Fastmail and is happy.
View original sourceA few months with mailbox.org as main email and the experience is good, with IMAP and a full suite.
View original sourcePurelymail is cheap for a home user, runs in the background and has never given a problem.
View original sourceUses Proton for email, VPN and calendar and it has been great.
View original sourceHappy with mailbox.org behind an alias relay, which makes migration simple.
View original sourceMoved to Proton but found it only discounts new sign-ups, so it was expensive long term and they switched to Zoho.
View original sourceA free Tuta test account was deleted, then deleted again on a second try, so they gave up.
View original sourceTuta blocked their account after they sent the same question to five language schools, flagged as spam.
View original sourceProton's Gmail sync retagged every already-forwarded email, and a paying customer is still waiting on support to undo it.
View original sourceHas used Tuta for years and it works great, though the UX and aesthetics have rough edges.
View original sourceOn a paid Tuta account had no email access for 4 days, little customer service response and several outages a year.
View original sourceA month into Tuta and so far so good.
View original sourceTuta's waiting period and verification step meant they could not send or receive mail, so they gave up.
View original sourceFinds Tuta webmail unusable and prefers IMAP providers with a decent web interface.
View original sourceHandles multiple personal and business domains and email accounts cleanly and reliably.
View original sourceManages nine tenants and saw a Microsoft UI tweak botch the app launcher and remove the icons on some of them.
View original sourceFor about two weeks the waffle menu icons vanished and web apps could only be opened via outlook.office.com.
View original sourceFastmail user for about 16 years who likes the UI but is leaving because addresses are reused and prepaying is not allowed.
View original sourceFastmail just works with own domains, aliases linked to 1Password, and search covers all emails.
View original sourceMoving logins to a personal domain on Fastmail with per-login aliases so spam sources are identifiable.
View original sourceUses Fastmail with a custom domain and 250 aliases, and can use other Gmail accounts with it.
View original sourceCalls the native Android mail app awesomely great and always recommends it.
View original sourceHigh-volume email accounts used for copier scan-to-email stopped working on June 1 when they became pay-as-you-go without a billing card.
View original sourceTheir Proton address and domains get flagged on job applications, so they keep Gmail for them.
View original sourceCalls it ridiculous that scan-to-email through high-volume email now costs money instead of being free.
View original sourceNew Gmail connection lets them send from the Gmail address inside Proton while migrating to their own domain.
View original sourceNeeded time to find why high-volume email stopped, then scrambled for an account permitted to create the billing profile.
View original sourceSpent three months on a Priva ticket for output unlike the docs, then was told the product is unmaintained and closed.
View original sourceMicrosoft said it was probably a bug and then gave no response for three weeks.
View original sourceSpent a month with Microsoft support on Group mailbox replies failing 30-50% of the time, then was told it was by design.
View original sourceMoved seven domains to Proton Business through the DNS wizard and received email within hours.
View original sourceStruggled a month with a group mailbox issue that support called internal, then an update fixed it without explanation.
View original sourceGmail import into Proton surfaced 10k+ unread messages and there is no select-all by search, costing hours of cleanup.
View original sourceGot Microsoft to acknowledge a Purview/DLP bug that was supposed to be patched the next year and is still broken.
View original sourceMoved a domain mailbox from Google Workspace to Proton seamlessly and has been happy since.
View original sourceLast ticket was a clear bug that Microsoft investigated for months, then called by design and closed.
View original sourceFinds Proton mail content search horrendous after importing a large Gmail archive and wishes they had not moved.
View original sourceRecently moved to Proton, found it pretty good, and support replies in 1-2 days with useful answers.
View original sourceImported a decade of Gmail into Proton and likes it, but labels did not become folders and need recreating.
View original sourceThey migrated from O365 to Fastmail two months ago with a custom domain and find the IMAP experience as robust and consistent as any provider they have had.
View original sourceSwitched a business from Google Workspace to Fastmail during the 30-day trial and cancelled Workspace immediately.
View original sourceThey moved all their email accounts to Fastmail a month ago and like its speed and user friendly interface. They are confused that external accounts are only copied rather than synced.
View original sourceSupport ticket asking to remove a login-only Gmail address went unanswered for 12+ hours.
View original sourceUses Zoho for email and finds it very cheap for the amount of service.
View original sourceAs a Visionary subscriber, the new Gmail connection errored and then said Temporarily Unavailable due to High Demand.
View original sourceGmail import into Proton paused repeatedly claiming no space despite ample storage, even after resuming five times.
View original sourceHas migrated acquired orgs to Google and was happy to stop supporting Outlook and desktop clients.
View original sourceA Tuta account used for job hunting was locked without notice, with no recourse or support.
View original sourceMoved from Gmail and Outlook to Proton in a month, nearly done changing emails across 430 accounts.
View original sourceFew weeks in, Gmail forwarding into Proton with labels made the switch seamless.
View original sourceA paid Tuta user for whom the spam filter has worked flawlessly since the update.
View original sourceFound Tuta's phone app terribly awful and is moving to Infomaniak or mailbox.org.
View original sourceSix months as a paid Tuta user on a custom domain: the Android app is reliable and updated weekly, but the calendar shows ghost recurring events.
View original sourceMostly positive Tuta experience but the weak spam filter is annoying.
View original sourceMostly positive on Tuta; spam filter and search are weak but everything else works.
View original sourceSwitched to Posteo after negative first days on Tuta.
View original sourceThey tried mailbox.org for about a day before switching to Fastmail and found it a bit slow, with trouble syncing repeating tasks over CalDAV and CardDAV.
View original sourceHappy on Proton so far, with a custom domain and the auto-generated aliases for random signups.
View original sourceThey run three custom domains with many aliases on Fastmail and like its easy interface and simple domain control.
View original sourceFully switched from Gmail and OneDrive to Proton; worth the effort, though Drive is slower.
View original sourceSwitched from G Suite and finds Proton great as a non-power user, though searching is limited.
View original sourceOn Proton Unlimited paid yearly and loves it, especially the fast VPN and 15 alternate addresses.
View original sourceImporting one Gmail account used 2 GB of a 15 GB Mail Plus quota, surprising them.
View original sourceIn year two on Proton Mail and appreciates its straightforwardness and sense of security.
View original sourceSwitched about two years ago and uses most Proton products without looking back.
View original sourceFour months on Fastmail with three custom domains; rock solid performance and staff like it.
View original sourceVery long-time Fastmail personal user who finds it really good and also uses it as a backup for work.
View original sourceSeveral years on Fastmail with a custom domain; support helped even when Fastmail was not the cause.
View original sourceTen-plus years on Fastmail for personal and professional use; considers email, contacts and calendar best in class.
View original sourceHas used Fastmail as main email for over a year after Google Apps, Office 365 and Proton, without feeling locked in.
View original sourceA paying user for 10+ years hosting a family domain, with advanced features and DNS management.
View original sourceMoved to Fastmail from buggy IMAP at a DNS host; finds Fastmail follows email standards well.
View original sourceMigrated 15 years of Gmail to Proton with labels preserved and forwarded new mail to spot senders needing updates.
View original sourceMoved from Google Workspace to Fastmail to escape multi-account limitations and found it freeing.
View original sourceMoved from Proton to Tuta and has been happy for four months; never needed support.
View original sourceFive years on Tuta; an early lockout was fixed by recording credentials properly and it has never recurred.
View original sourceUsing mailbox.org since 2018 with no complaints.
View original sourceSo happy going for Fastmail; it just does email and does it very well.
View original sourceAfter 15 years on Workspace, annual pricing locked in unused licences and support was useless, taking weeks to escalate.
View original sourceFinds Proton's official apps woefully inadequate on mobile and is switching to mailbox.org.
View original sourceUses Zoho Mail for 10-12 seats for years and finds it very functional.
View original sourceCalls Zoho a functional product with 80% of the features for 20% of the cost, with support behind a language barrier.
View original sourceUsed Tuta and Proton and found Tuta less robust, with no easy email export without a custom script.
View original sourcePretty satisfied with mailbox.org's features and Berlin servers, noting the office and video tools are not optimised for mobile.
View original sourceLeft Proton because only subject and address search worked; Fastmail search is much better though less private.
View original sourceUses Zoho for 3-4 IT-savvy users but says shared calendars, resource calendars and shared mailboxes make it hard for ordinary organisations.
View original sourceDomain setup showed Incomplete setup while mail worked, and the poster says Microsoft support wasted a whole day without a resolution.
View original sourceAdds a domain about once a month and says the admin centre stopped issuing the service DNS records during an outage.
View original sourceBrand-new user found attachments from senders do not arrive and support must be emailed for help.
View original sourceAfter entering all DNS records in Cloudflare, domain setup still loops between complete and Incomplete setup.
View original sourceNearly perfect since switching in November, with quick and reliable IMAP syncing, until accounts stopped loading in email clients.
View original sourceKeeps a paid Fastmail account for finances and Gmail recovery so tech support can help if locked out.
View original sourceChose paid Fastmail after seeing Gmail customers locked out with only a form for recovery.
View original sourceFinds Zoho's apps and website well built, stable and fast, with dirt-cheap storage and no ad tracking.
View original sourceMigrated 60GB of business email from HostGator over a weekend using the built-in mail migration tool, though a few mails were probably lost along the way.
View original sourceMigrated personal and business domains from Google to Fastmail, which auto-configures DNS, is cheaper and has solid spam protection.
View original sourceRuns Google Workspace and finds spam protection way better than Microsoft 365, hard to beat for the money.
View original sourceUses Google for solid spam filtering, minimal fuss and strong DKIM and SPF reputation.
View original sourceMoved from self-hosting to Workspace after delivery problems; migrated a decade of mail and finds it low maintenance.
View original sourceHelped multiple non-profits and always chose Google because it is simple to manage for users without corporate experience.
View original sourceWould pick Google over Microsoft any day but finds the enshittification of Workspace really irritating.
View original sourceHas seen Google disable entire small business Workspace accounts for no reason with no recourse.
View original sourceReports licences and users vanishing and reappearing, the Defender portal failing to load email results and the admin portal not loading during an outage.
View original sourceMSP admin sees the M365 admin centre down across multiple clients, with errors and partial screens after login.
View original sourceUses Ultimate for everything and saves money compared with their previous Google subscription, with 500GB of storage.
View original sourceDislikes that the Proton desktop app needs a paid account while the Android app is free.
View original sourceTested Tuta and likes its minimal webui and dark mode, but misses IMAP support.
View original source