Every service, ranked by real customers

Hit a ghost keyboard input problem installing an OS through Hetzner's KVM on a dedicated server. Support swapped the KVM, which partly fixed it, though a USB image error remained and they finished the install another way.

Is moving a 100-site plan away from Nexcess after a year of decline: the price rose from $638 to $849 a month with no added benefits, PHP patching took over a day with little communication, and the included CDN and automatic updates did not work reliably. Says the speeds are still great but would not recommend it.

Has a dedicated server with Liquid Web bought in 2024 and was told it would rise about 51% on 17 days notice. The old price can only be kept by paying twelve months up front, which they find hard to afford as a self-employed customer.

Was a Liquid Web customer for close to a decade and had several frustrating support experiences. When the renewal email threatened a 12% increase unless a one-year commitment was signed, it confirmed the decision to move to another host.

Got the same Liquid Web renewal email but their increase is only 5% on a good original deal. Notes the price freeze now requires paying twelve months up front instead of monthly, and they do their own monitoring and troubleshooting anyway.