Has used DigitalOcean for years, finds it very reliable and has never needed to contact support because it has always just worked.
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Stopped using Railway after security incidents and because prices skyrocketed once there was some traffic; now on cheaper Hetzner servers.
View original sourceThey could not open a support ticket during the outage even as owner and creator of the subscription, getting through automated support agents only to be told to ask their provider to open it.
View original sourceLiked not thinking about infrastructure on Railway, but recent downtime is a blocker and they are looking at self-hosting.
View original sourceThey had about an hour of trouble with their SQL elastic pool in West Europe where the server was reachable but no tables were accessible.
View original sourceThey saw not only SQL problems but also disconnected virtual machines during the West Europe incident, all of which came back later.
View original sourceTheir AKS VMs were live migrated several times a week, which exposed a Redis client config issue causing latency and pod restarts. After tuning pings and keep-alives they have had no VM freeze in months.
View original sourceThey ran a cluster of 40 then 120 nodes on Azure and hit network backplane flooding, fixed by bigger VMs and then API refactoring. They say Azure documents these best practices poorly.
View original sourceThey found the Azure health history still showed no event for their subscriptions during the West Europe incident and felt the status and health reporting is lacking.
View original sourceThey chose Railway for its managed setup and infrastructure visualizer at a price close to a VPS, and say it is far cheaper than AWS for them, despite its reliability issues.
View original sourceThey saw no problem during the West Europe outage because their Azure SQL server is only privately accessible, which they suspect explains why others were hit.
View original sourceThey had to restart a stuck elastic pool with eight databases during the incident, with SSMS not showing logins and a job looping on authentication.
View original sourceTheir VMs sat on full servers with no capacity, so every small hiccup shuffled the whole rack slowly, and they eventually moved region.
View original sourceTheir Windows VMs crashed right after provisioning with disk hardware errors and a month of work with support, including kernel dumps, got no result. They switched from spot to on-demand VMs at higher cost.
View original sourceThey hit an Azure SQL outage in West Europe where connections failed intermittently and tables could not be listed in SSMS on the primary of their failover group, while the read-only failover copy looked fine.
View original sourceThey could connect to their server but not browse the databases in their Azure SQL elastic pool, and restarting the pool failed with an internal server error while service health showed nothing.
View original sourceThey lost metrics and databases during the West Europe elastic pool outage, a restore failed, and support gave no response for two hours beyond generic automated replies.
View original sourceFor a month their AKS Linux VMs froze together with connectivity issues and support was not useful. Switching from Dasv6 to Dsv7 stopped the freezes but costs more.
View original sourceThey report essentially zero downtime in the 5 years their team has used Render.
View original sourceAI API key stolen via Railway; an Anthropic alert, not Railway, revealed it, and a spend cap limited the loss.
View original sourceThey lost invoice access entirely, and after weeks support told them to create another subscription for billing. First-line support just follows a script until a senior engineer gets involved.
View original sourceAs a student they used the $300 trial to host a Minecraft server on virtual machines and ended up with a $157 charge. Their billing account is closed and support redirects them to an automated assistant.
View original sourceRailway is insanely fast to deploy with a nice UI, but security and reliability let them down; switching permanently.
View original sourceWith about a decade in cloud, they ran two startups on GCP and never had a billing or alerting issue.
View original sourceAfter an earlier outage they moved their services from Railway to AWS. After the latest incident they cancelled their subscription, saying even the support page would not load.
View original sourceTheir team spent a full day rotating secrets after the Railway incident and lost count of the complaints in their chat.
View original sourceBeta site on Railway: Gemini key abused for about $2k in two hours, no notice from Railway, deleted all accounts.
View original sourceStarted on Railway because it was easy and cheap, but two years of outages and the breach handling are pushing them off.
View original sourceOn a 7-day Railway trial, could not deploy on day 3 and is not happy.
View original sourceMoved everything to Cloudflare; Railway's infrastructure stability was not consistent.
View original sourceAPI credits drained despite usage limits after the Railway breach, and they could not redeploy for 30+ hours.
View original sourceRevoked an OpenAI key before it was used, but says Railway has had too many issues and will use a better-known host for sensitive apps.
View original sourceThey had downtime during the Railway incident while they redeployed their app on DigitalOcean, and do not plan to return.
View original sourceThey moved their Rails apps to DigitalOcean Kubernetes a few years ago using the Cuber gem and say it works perfectly.
View original sourceThey use Heroku for all their client work and say elsewhere they have had no issues in about 10 years.
View original sourceAfter the Railway incident, migrating to Fly.io was far easier than expected, about 30 minutes.
View original sourceThey describe a Railway outage running toward 48 hours with their availability dropping from 99% to about 95%.
View original sourceTheir app got a big traffic boost from a podcast shoutout, but new users could not sign up and they could not deploy a fix because Railway deployments were down.
View original sourceThey say Railway's status page claimed slow builds while deployments were not working at all, even on the pro plan.
View original sourceRailway asked them to change exposed variables but they could not deploy a new build, leaving their service inoperable.
View original sourceCybersecurity worker says Railway was unreliable for six months before the env-var breach and is moving off.
View original sourceSolo founder's OpenAI and Anthropic keys were compromised; rotated them but could not deploy because Railway paused deployments.
View original sourceAnthropic disabled a Railway-linked key after unauthorized use; Railway never notified them.
View original sourceOutages are common on Railway and the breach handling gave no proper notifications or dashboard warning.
View original sourceSpent hours rotating keys after the Railway breach only to find the new ones leaked again; fixes would not deploy.
View original sourceLiked Railway but the env-var breach spooked them into moving small projects to EC2.
View original sourceProduction database down for hours with no way to restore or redeploy on a Hobby plan.
View original sourceThird time burned by Railway; migrated their business to DigitalOcean.
View original sourceMany issues lately; says Railway is not worth the $200/month they pay and is moving.
View original sourceOpenAI key leaked through the Railway incident and was burned; a spend cap limited the loss.
View original sourceOpenRouter disabled leaked keys; Railway never said which projects or keys were affected.
View original sourceTheir Anthropic key was used by an unknown party after the Railway breach and deployments stayed down for 10-14 hours.
View original sourceA 7k increase in OpenAI costs from a key leaked via Railway.
View original sourceThey say Railway has had major issues for over a year and two incidents in two days left them unable to update projects. Even support was down, and they are asking for an alternative.
View original sourceThey needed to ship an important product and Railway had been unable to deploy for 12 hours.
View original sourceThey could not deploy a critical update to their PHP services during the Railway outage and had to take the services down.
View original sourceAs a paying customer running client applications, they could not access projects or deploy during the outage. They give Railway 24 hours before cancelling their subscription.
View original sourceThey moved projects off Railway after the underlying GCP provider cut it off for about a day. They also saw services locking up and needed repeated restarts.
View original sourceRailway deployments began failing just before they pushed their new Android app announcement to production, and had been down since.
View original sourceThey have thousands of users and could not deploy during the Railway outage, so they are asking for alternatives.
View original sourceThey have the opposite experience of the complaints: they are amazed by Railway's performance and by the features they get for the cost.
View original sourceThey deliberately run on Google-operated regions in Belgium and the Netherlands rather than the London colo region. They were unaffected by the europe-west2 outage and hope it leads to improvements.
View original sourceThey have used Azure since 2010 but are migrating to AWS after a year in which they say support went from present to non-existent.
View original sourceFree-tier Flask apps deployed on Render were suspended, forcing a search for alternatives.
View original sourceThey once had a support ticket open for a year; the issue was known but support said they lacked access to fix it.
View original sourceThey see capacity shortages across many GCP machine families and regions, even on the alternative GCP suggested, which threatens production scaling.
View original sourceDespite paying for a support subscription, their Azure ticket was answered by an AI that kept asking and suggesting.
View original sourceAfter 4 years on Azure, an unannounced host migration took their MySQL master offline for 45 seconds, causing a week of recovery, and support did not meaningfully respond for almost 2 months. They are migrating to AWS from around $70K a month of spend.
Hosts a site on Fly.io with no problems and perfect 100 scores across the board on page insights.
View original sourceThey report almost all GCP machine types (C3, C4, C4A, N4A, N2, N4) currently unavailable and call it a disaster.
View original sourcePaid account suddenly said the trial ended, nothing worked, and support was useless.
View original sourceClusters on DO, Linode, AWS and Hetzner over a decade: DigitalOcean never had an incident in years.
View original sourceTried AWS Lightsail once and never liked it because of poor performance.
View original sourceFound AWS-native snapshot consistency tricky for SQL Server on EC2 if not set up right, and had a restore fail once.
View original sourceLeft DigitalOcean because the control panel interface lags terribly.
View original sourceThey tried for five days to migrate to Cloud SQL Enterprise Plus, which worked in every region except us-central1.
View original sourceThey run their C# app as a docker image with docker-compose on a DigitalOcean droplet, fronted by nginx and letsencrypt.
View original sourceThey spent a month failing to get a Kubernetes networking setup working on AWS EKS, then had it working the same day on GKE, which uses eBPF.
View original sourceTheir new GCP free-tier project was suspended within seconds of enabling Gmail APIs. The appeal got a nonsense reply and no further answer, so they filed to delete the whole org.
View original sourceTheir startup project on Google Cloud was hit by an exploited old service account that spammed Model Garden APIs for 20+ hours, producing a charge of about 600k they cannot pay.
View original sourceAt their company, moving terabytes of Cloud Storage data from Standard to Archive tier triggered Class A operation charges of about $170k. They say Google would hold the customer responsible, so no refund was possible.
View original sourceThey run many training workloads on GKE with H100 GPUs and say it has been great so far, and they like the project structure. They found Azure VMSS painful and slow when scaling about 1000 L4 GPUs.
View original sourceThey have been on GCP for 7 years and criticise Google for not implementing network ACLs and for pushing everything into Private Service Connect. They say VPC Service Controls only covers googleapis.
View original sourceThey call Google Cloud enterprise support a joke and add from their own experience that most of their issues are known bugs with no ETA for a fix.
View original sourceRuns production apps with around 500 users each on shared CPU droplets and recommends premium AMD.
View original sourceNot a single five-minute downtime in over four years.
View original sourceShared CPU droplets for internal apps and testing without problems for years.
View original sourceShared droplets caused occasional Minecraft lag spikes, but work fine for production cron scripts and they are very happy overall.
View original sourceTested shared premium AMD droplets and is moving all servers since no performance impact is noticeable.
View original sourceThey would trust Azure with production only if UI, support and reliability matched AWS, and their one Azure use case has constant issues.
View original sourceMoved to DigitalOcean because droplets are cheap and the support is still really good.
View original sourceAfter 10 years DigitalOcean capped domains at 20 per account and only raised their 132 to 50, so they are leaving.
View original sourceRuns self-managed database nodes on EC2 for network control and NVMe drives, plus a fleet for ECS task placement.
View original sourceFree Oracle VPS works for IPv4 termination with WireGuard behind CGNAT.
View original sourceMoved from AWS and GCP to DigitalOcean for the simple UI, but a redesign has cluttered the dashboard.
View original sourceThey report about 2600 dollars in unexpected Azure charges and cannot find how to open a billing or support ticket, only seeing a refund option that loops back.
View original sourceThey stopped using Google Cloud because usage billing controls are obscure and only notifications can be set, with no hard limit.
View original sourceTheir Azure account was hacked and used to create unnecessary virtual machines and storage accounts. After Azure investigated, the invoice was reverted.
View original sourceThey had a billing case in which the Azure billing team forgave a 15 dollar debt.
View original sourceTheir Azure startup account with about 10k in credits was apparently compromised, leaving roughly 550k in unauthorized Marketplace charges over 9-13 days. Azure support initially said no fraud was detected, and they had no MFA set up.
An old public API key was abused for Gemini usage and ran up about $87K in 5 hours before the budget alert arrived. Google offered a $55K credit, leaving them about $32K to pay, and they plan to look for other providers.
A billing account and project they never created were generated in Google Cloud and they were charged $70. Support could only give a simple refund and could not fix the root cause.
View original sourceRailway's only downside for them is occasional downtime and outages.
View original sourceRailway has had flaky uptime in recent months though the developer experience is nice.
View original sourceRuns a Node and Postgres production setup on Railway that has been solid for background jobs and cron.
View original sourceLeft Render for Cloudflare Workers because of cold starts.
View original sourceRailway handles Node and Postgres with zero configuration headache and its built-in cron jobs work flawlessly.
View original sourceUsing Railway on a project for a while with no complaints; simple setup and pay for what you use.
View original sourceRender is super easy but webhooks only come with the $20/mo plan, so they moved to a cheaper Hetzner VPS.
View original sourceRuns a Node and Postgres stack with about a hundred users on Railway; it has been solid for months.
View original sourceRailway is cheap and easy but a couple of major outages took hours to resolve; moving off to AWS.
View original sourceThey find unoptimized Azure cost slightly higher than AWS but for them it ends up cheaper thanks to lower transaction and bandwidth costs.
View original sourceThey are moving a legacy single-subscription environment to landing zones and support only raised their subscription limit from 5 to 10 while repeatedly demanding business justification. They remained blocked for weeks.
View original sourceA min-instances=1 setting sat unnoticed in their Cloud Run config for months and quietly cost $206 in idle warm containers. They only caught it because config changes now land in a reviewed diff.
View original sourceThey have used Google for 8+ years but hit capacity problems, including an 8 hour period without one instance, and are now talking to AWS and OCI.
View original sourceThey are struggling to provision AlloyDB and Valkey clusters on GCP because of capacity limits.
View original sourceThey keep hitting stock out errors on regular CPU instances across node sizes and regions, and must search all regions for on-demand compute.
View original sourceThey have C4 capacity problems on GCP and may have to move production GKE workloads to another region.
View original sourceThey found suspicious sign-ins and a very large Azure bill, stopped all components and contacted Microsoft.
View original sourceOn a non-PAYG free account gets only about 50Mbps each way, the standard cap for free accounts.
View original sourceTheir service account keys lived only in GitHub Actions secrets, yet the same compromise happened to them, and they could not reach support.
View original sourceAdded free Oracle nodes to a home Nomad cluster over WireGuard for extra compute at no cost.
View original sourceIn France, repeatedly gets out-of-capacity errors trying to create the free 24GB A1 server.
View original sourceOn a PAYG A1 instance in Stockholm measured about 1.9 Gbps down and 2 Gbps up, so no 50 Mbps cap.
View original sourceDigitalOcean permanently deleted their infrastructure after a billing issue and refused any refund or explanation after escalation.
View original sourceA commitment applied on a FinOps recommendation led to a roughly $12,100 charge, and support first promised a full refund in writing then reversed to 50 percent after repeated agent handoffs.
View original sourceTook about two months of scripted attempts to get an Ampere A1 without a PAYG account.
View original sourceThey pay for the most expensive enterprise support and say it is still hit or miss, with calls declined or rerouted for months, worse than basic AWS support.
View original sourceThey ship faster on Cloud Run and avoid the works-in-dev-not-in-prod issues they had with Lambdas.
View original sourceForgot an experimental EC2 instance for two weeks and was billed about $1,700.
View original sourceDigitalOcean has worked great for over a month with no issues or ID verification.
View original sourceTheir multi-region setup (SQL primary/secondary, app services with Traffic Manager, Kubernetes in both regions) failed over automatically during the West US outage with little impact.
View original sourceDuring the West US outage their App Services and even the scm portals were unreachable for at least 30 minutes before the portal showed an alert.
View original sourceUsing DigitalOcean since 2012 but, having seen abysmal support even before the layoffs, would never recommend it for an important workload.
View original sourceDuring the West US outage their traffic was not reaching the Application Gateway and VPN gateway failed; they say moving to another region would take days to weeks and cost thousands.
View original sourceHas used DigitalOcean for more than twelve years, likes the fixed payments and always-available resources, and recalls only one unrecoverable droplet crash; support is just OK.
View original sourceDuring the West US outage they lost connectivity to several Windows VMs while Ubuntu VMs were unaffected, a redeploy did not help, and they could not open Cloud Shell.
View original sourceYears on DigitalOcean, dislikes that everything has a public IP and that the managed databases have few tuning options, and has an unresolved network issue with dropped connections and DNS failures; support has been useless.
Their AKS clusters in US West were not working for several hours during the outage.
View original sourceRan sites and a SaaS on DigitalOcean Kubernetes and droplets but moved to AWS because all outgoing SMTP is blocked and support said it cannot be unblocked.
View original sourceThey report about 16,000 dollars in unauthorized Azure AI Foundry charges after an apparent account compromise and have a billing support case open.
View original sourceHas used DigitalOcean since 2017, almost ten years, with no complaints.
View original sourceRuns all web infrastructure on DigitalOcean droplets; monthly bill varies by only about $50 in the worst cases.
View original sourceUses Lightsail for unified communications: fixed and heavily subsidized cost, but not business-ready and needs separate infrastructure to manage.
View original sourceGot a free instance but found it flaky, needing constant reboots because sshd broke.
View original sourceA compromised service account was used to spin up VMs, producing an $8.8K bill; billing support denied the waiver and a debt recovery notice followed.
View original sourceThey lost about 2k through Google API keys with no limits, but after a month Google made them whole again.
View original sourceThey got a 47k dollar bill over two days and three months later have no resolution, so they have moved off Google where they can.
View original sourceTheir DigitalOcean startup program application got no answer for weeks, so they switched to Google Cloud and Dokploy.
View original sourceThey had a 5K spike within a few hours and billing support, after bot chat and escalation to a human agent, waived it.
View original sourceUpgraded to PAYG but still could not create an instance in any of the three availability domains in their region.
View original sourceTried to register for Oracle Cloud twice and each time was rejected at the final stage for an unclear reason.
View original sourceThey say Google Cloud is bad after a similar billing incident and are moving everything off GCP.
View original sourceGot a free Ampere instance last week in the Sydney data center.
View original sourceThey were banned from GCP in 2023 during a college hackathon and had their Shell access blocked, apparently over policy violations they did not know about.
View original sourceA four-year droplet was trouble-free, but changing account access took two weeks of back and forth and apparently wiped their SSH keys.
View original sourceThey had a service account with only a logging role exploited and an attacker still managed to use the Gemini API on it.
View original sourceThey use the Maps API on a personal account without a payment method and say it simply disables itself when the monthly limit is reached.
View original sourceAfter an expired card renewal failure, DigitalOcean deleted the droplet and all associated backups.
View original sourceThey used startup program credits and then got a 200 dollar overage bill while Vertex AI drained the rest of the credits after a tool used their Cloud account.
View original sourceThey switched to Azure as their main cloud because they think GCP is not mature enough, and say Google support was helpless on a spend issue.
View original sourceThey accidentally paid for usage meant to be covered by student credits, and customer support helped them recover all of the money.
View original sourceThey saw billing jump from about 50 dollars monthly to almost 20K in a day after enabling Gemini on an old project, and the billing cap did not stop it.
View original sourceThey had an AI agent loop and spend nearly 400 dollars overnight and find Google's monitoring and limit tools confusing.
View original sourceThey report owing Google Cloud about 36K dollars after hackers abused their Maps API access to run up Gemini usage, and are seeking a Google contact.
View original sourceThey got hit with a huge Maps API bill, and after about a month of polite escalation requests got 90% credited back.
View original sourceThey were charged 400 dollars in one hour from a Google Maps API on their website and say they have had no message from support.
View original sourceThey ran a test data population for a local app and suddenly had a 400 dollar bill, having not realised how expensive the requests were.
View original sourceThey have an ongoing 55k dollar bill dispute and managed to get an escalation manager looking into their case.
View original sourceThey incurred the same kind of runaway charges in May and a Google support specialist declined their case without giving a reason.
View original sourceThey were banned in May 2025, and three appeals since have stayed in processing with no response from Google.
View original sourceThey self-host mail with mailcow on an 8GB DigitalOcean instance and it has worked fine for family, friends and small orgs, roughly 80-100 mailboxes.
View original sourceAfter a failed $25 payment their client's DigitalOcean account was terminated and resources permanently deleted about 48 hours after the first warning.
View original sourceCalls DigitalOcean dogshit compared with Hetzner when comparing CPU benchmarks.
View original sourceTheir first droplet is still around nine years later and DigitalOcean was always reliable.
View original sourceSatisfied with a $6 droplet and good pricing and UX, but contradictory credit-program communications make them leave.
View original sourceTheir firm is all-in on Railway.
View original sourceThey used DigitalOcean as their go-to server provider for many years (not recently) and found its tutorials fantastic.
View original sourceThey host their personal static site on DigitalOcean App Platform free tier and get a $0 invoice each month.
View original sourceThey were recently unable to get cores for PostgreSQL and Kubernetes in Azure North and West Europe.
View original sourceA longtime AWS user learning Azure for a year, they find deploying resources with Terraform takes twice as long.
View original sourceA former data center builder, they have run workloads on Azure for years, would not go back, and judge the bundled services worthwhile compared with colo.
View original sourceThey hit a Postgres Flexible issue in East US and were told to move region, then had vCPU quota requests for AKS in East US 2 backlogged for days with no support reply.
View original sourceThey could not start even the cheapest VM during the day because of capacity limits, and at a previous company could not power all VMs on at once to patch.
View original sourceThey are moving workloads off Azure because of long-running East US capacity constraints, weak networking and poor support.
View original sourceThey had to relocate about 10 live applications between regions because of quota availability.
View original sourceHaving used both clouds for a long time, they find Azure stronger on PaaS, Microsoft integration and security, but fiddly compared with AWS.
View original sourceIn their experience Azure scales very well with fewer than 50 developers and the portal is practical for enterprise apps, though the CLI feels bulky.
View original sourceThey find Azure's scaling and pricing model and security model horrible and confusing, with tier gating that forces costly SKU upgrades.
View original sourceThey like Azure's searchable portal and say Entra integration, such as managed identity auth to Postgres, is amazing.
View original sourceAfter using both clouds for a long time, they say Azure gives them headaches with unfinished features, and Linux admin is clunky.
View original sourceThey have run a $4 DigitalOcean VPS with SQLite and Cloudflare R2 as their favorite setup for a while, able to run practically any server.
View original sourceOver 5 years across two companies they have had good experiences with Azure frontline support, which escalates to the product team and gets issues resolved in a timely manner.
View original sourceThey have run AKS with a load balancer and app gateway on Azure for 5+ years at under 10k a month without anyone pressuring them to use managed services.
View original sourceThey run large GKE Autopilot clusters that handle updates, scaling and a service mesh by themselves after setup, so no dedicated platform team is needed. They note it is expensive.
View original sourceTheir team took Azure startup credits, then ended up on a $7900 monthly bill for Kubernetes nodes, CDN, load balancers, functions and databases. They say Azure pushed managed services and nearly closed their account, so they moved off.
Their Azure RDS-to-Flexible Server migration tool never worked, and support took 4 days to say so. They also hit capacity shortages and were told to try again at night.
View original sourceThey say Azure Professional Direct support has never fixed a problem for them, spending months asking for debug data before saying nothing can be done. AWS Enterprise support has helped them far more.
View original sourceTheir startup ran managed Docker services and VMs on Azure credits. They were denied higher credit tiers, which they link to being easy to migrate away, though they call the program amazing with helpful resources.
View original sourceA compromised Gemini API key ran up about $19,000 on their nearly idle account, charges kept growing after deleting everything, and billing support gave only generic replies.
View original sourceAfter an early $25 usage-threshold billing hold, DigitalOcean suspended the account with a same-day deadline and deleted four years of data.
View original sourceThey had a similar runaway bill over a year ago, negotiated it down to about 2k, and are still arguing with Google to reduce it.
View original sourceThey say DigitalOcean support does not read what is sent and just auto replies.
View original sourceUptime has been really bad lately with no error logs; migrating to another host.
View original sourceThey built an MCP agent on Container Apps and Azure AI Foundry with scale to zero, spent under NZ$10 so far, saw 10 to 30 second cold starts, and liked the built-in observability.
View original sourceThey call GCP the most user hostile cloud and say its support experts do not know the product, so customers must re-educate them.
View original sourceThey woke up to a bill of around 75 lakh INR from generative API calls on their project.
View original sourceThey switched to Azure app containers after the Railway outage and found it surprisingly easy using the Azure CLI.
View original sourceTheir production sites went down in a Railway outage and they could not reach the .env keys stored there, so they plan to switch.
View original sourceThey say Railway has gone down repeatedly because of Google, and they left after the first incident.
View original sourceTheir CRM with 30+ clients was inaccessible during the Railway outage and they plan to move to DigitalOcean and keep daily database backups.
View original sourceAs a solo dev they find Railway makes deployment and backend previews easy with little setup, and call it a good experience so far despite the outage.
View original sourceThey like Railway's development tooling and use its CLI a lot to trigger deployments on their staging environment.
View original sourceThis is their second Railway outage in four months and they are now planning to move to AWS.
View original sourceThey just started with Railway and enjoy the developer experience, performance and pricing, but their traffic dropped to zero in the outage and they call it a warning shot.
View original sourceThey chose Railway Metal for their deployments but found the dashboard had been flipped to public cloud without their knowledge.
View original sourceThey report frequent service issues on Railway lately and are in the middle of migrating to Koyeb.
View original sourceUsing Railway and likes it, but the free hobby tier is gone and $5/month is steep for early stages.
View original sourceFree VMs are usually unavailable and, when granted, are randomly removed without clear reasons.
View original sourceA Cloud Run app behind IAP and GCIP suddenly lost sign-in across 14 deployments, and despite paying thousands monthly for enhanced support it took days with no replication.
View original sourceTheir account was suspended for alleged abuse after a hackathon, locking them out of billing and projects while a charge still hit their card. Appeals went unanswered until a support ticket eventually fixed it.
View original sourceHas used Oracle's free ARM VM for a couple of years and finds it very stable.
View original sourceFour weeks on Railway Pro for database and software: no complete outages, but timeouts on heavy calculations and deploy problems.
View original sourceThey love the platform but say first-line support cannot interpret bug evidence, so you need an account rep to escalate.
View original sourceThey tried moving Cloud Run workloads to Azure for a client and had real problems with the docs and with building from a plain Dockerfile.
View original sourceThey found Google Cloud a mess to navigate as a new user, with help pages pointing to deprecated information.
View original sourceThey like GCP design but call its support the worst they have seen and report finding dozens of bugs in its services.
View original sourceThey had a gcloud and Workspace issue open for over a month while support bounced them between teams without a fix.
View original sourceTheir team uses GCP and finds it a colossal pain to use and ungodly expensive.
View original sourceHaving worked with both AWS and GCP in enterprises, they prefer GCP for org hierarchy, console UI, VPC setup, Kubernetes and data products, though internal navigation and escalations are harder.
View original sourceMain DB writer sat in the affected us-east-1 AZ during the May 2026 thermal event and was badly hit.
View original sourceThey have had a P1 case open for almost a month and support gave them hallucinated gcloud commands, then ended the call when challenged.
View original sourceThey say GCP support is poor even at enterprise level, with cases taking months and half-baked features, but its ML services are second to none.
View original sourceThey use both clouds and like GCP Kubernetes and global VPCs, but found GCP account reps churned and less supportive than AWS teams.
View original sourceDuring a us-east-1 power event had a degraded EBS volume and a t2 instance in bad shape; a stop/start fixed it.
View original sourceHas run a SvelteKit app on Railway with Drizzle and hosted Supabase for nearly two years without seeing the error others hit.
View original sourceHosts a WordPress site on Oracle PAYG using only free-tier resources, with weekly boot volume backups.
View original sourceRuns half a dozen sites and many subdomains on a single DigitalOcean Ubuntu droplet.
View original sourceThey ran VMs and a fastapi endpoint on GCP and had the project suspended without notice for vague TOS violations, losing access to billing and logs.
View original sourceA solo developer whose Gemini spend cap did not stop a charge of about 5x the limit after a stolen key, then saw six support agents over five weeks and only a partial courtesy refund.
View original sourceThey hit the same delayed-billing problem on GCP, where damage was done before charges showed up, and say their team is moving off GCP because of how Google handles it.
View original sourceThey set a usage cap on Google Cloud and never received an alert when it was exceeded, which they call predatory.
View original sourceThey find it hard to reach a human at Google Cloud support and only get an AI operator that hangs up on them.
View original sourceTheir Gemini API project had a $120 monthly spend cap but the system failed to throttle, producing over $1,800 in charges in one day.
View original sourceGoogle support closed their case refusing any credit for charges from leaked API keys, saying the decision was final, and they consider legal action.
View original sourceBakes an AMI with Packer and updates containers on EC2 through GitHub Actions and SSM; works fine, used because they need a static IP.
View original sourceTheir team faced $32,000 in charges within 24 hours, and their support case has been pending ten days with poor support.
View original sourceCannot migrate VMs flagged for firmware maintenance on OCI; the only option is to wait for forced shutdown.
View original sourceThey woke up to about $4000 in charges from unauthorized Places API usage after a budget alert fired overnight.
View original sourceThey were hit with an unexpected $369 charge and Google offered to refund only $18.
View original sourceThey report the same runaway-charge incident hitting them on March 12, with about $200k USD per day, and are still struggling with a support case.
View original sourceThey saw a huge Gemini API cost spike and charges continued after support said they would stop. Two weeks later their projects are still down and support was bounced around and useless.
View original sourceThey had a spend cap of 1500 INR but woke up to a 4000 INR bill and a suspended project, with no way to reach billing support.
View original sourceThey were charged about $5 a day for ten days, ignoring their $10 budget. Support eventually refunded around 90 percent.
View original sourceThey were charged about 500 pounds on a dead, unused project in a few minutes. Their account was restricted and the appeal has gone unanswered for four weeks.
View original sourceThey noticed a 160 euro Gemini API spike, and while talking to support 12k euro more accrued. Support has no authority and they have waited three weeks for a refund.
View original sourceThey had about 60000 euro of Gemini API calls exploited overnight against a 100 euro budget limit, and Google raised their tier automatically. Support only says to wait.
View original sourceTheir team received a $12,000 bill on a Gemini API key they doubt was leaked and they are trying to reach a real support agent.
View original sourceTheir company was caught by about 4k of unauthorized charges, blaming laggy billing and key design where Gemini was enabled on an unrestricted Firebase key.
View original sourceThey were charged 100 dollars in one day from an unused random key and Google left the bill in place when they appealed.
View original sourceTheir low-traffic e-learning site ran up about 3,000 rupees in one night against a 100 rupee budget, so they shut it down and moved to Vercel.
View original sourceThey describe GCP as buggy and hard to set up, with billing arriving a day later so overspend goes unnoticed.
View original sourceRuns WireGuard on a Lightsail instance and says it works nicely.
View original sourceCalls Railway's RBAC broken and support non-existent; cannot even file a ticket because project selection is broken.
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