Found it frustrating that a client's whole Squarespace site could not be reassigned to a new subscription, forcing a manual rebuild, and now leans toward Framer for clients.
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Moved a marketing site off a roughly $12k a year Webflow Enterprise plan to Astro on Cloudflare for about $5 a month.
View original sourceAgency paid Webflow about $9k a year and replaced it with a self-hosted stack costing about $25 a month.
View original sourceRebuilt a Webflow-ready sports team site on Astro, Sanity and Cloudflare to avoid about £34 a month.
View original sourceNon-developer designer loves Webflow and builds from Figma links via Claude in minutes.
View original sourceMoving away from Webflow as it is too limiting for ecommerce and nobody in house wants to use it.
View original sourceAgency developer no longer recommends Webflow and is moving budget clients away due to high small-site hosting costs.
View original sourceMid-build developer says the Box element change forced a workflow switch and will make this their last Webflow site.
View original sourceWix refused to cancel on request and billed a year they would never use after five years as a customer.
View original sourceUsed to find Wix easy and intuitive but now spends hours fixing things that fall apart after a change.
View original sourceTwo-person kitchenware store with 90 SKUs has a 6.1 second mobile load and 71% bounce, blamed on script-injecting Shopify apps and a $4,800 agency fix quote.
View original sourceArchived their portfolio site and cancelled Webflow because it was too expensive.
View original sourceSays you will never speak to a human at Wix and will face exorbitant cancellation charges.
View original sourceSquarespace stopped their domain after a business structure change, halting emails and billing during peak season with one useless reply a day.
View original sourceManufacturing business says managing inventory calculations and bundled units on Shopify is insane for made-to-order products.
View original sourceAgency owner thinks $29 a month is fair for a powerful CMS, hosting and a platform to manage a whole site.
View original sourceFinds Wix infuriating to contact, with only an AI chat bot for help.
View original sourceAgency keeps its SMB clients on Webflow and both sides are happy with it.
View original sourceFormer enterprise client paid $90k a year for Webflow, with the contract running to 2028 despite exploring Sanity.
View original sourceBuilding entirely with AI inside Webflow, finds it the best it has been for go-to-market teams.
View original sourceHas an ecommerce site on Webflow and wants to migrate to Shopify because Webflow Ecommerce was never improved.
View original sourceUK merchant hit with an $18,565 Mastercard BRAM fine passed through by Shopify with no clear explanation of the rule broken.
View original sourceSix-year Webflow developer is increasingly frustrated with the product's direction after the Box element change.
View original sourceFront-end developer of 20+ years thinks the Box element cleans up the Add panel and is a big improvement.
View original sourceSays Wix holds payments for months behind constant verification requests and has been a nightmare over two years.
View original sourceA Shopify and WooCommerce developer had a client paying about $600 a month on Shopify for a plan upgrade plus add-ons.
View original sourceA gift shop moved from WooCommerce to a static site with a small Shopify shop and no longer deals with broken Elementor updates.
View original sourceA WordPress developer has a client paying $90 a month for Shopify add-ons that are free in WordPress, on top of transaction fees.
View original sourcePaid $92 in 2016 and was quoted $228, so cancelled and moved to WordPress for about $50 a year.
View original sourceFor a services and classes business Wix was the cheapest option, versus almost $200 a month piecing together other apps.
View original sourceHad $600 stuck at Squarespace for over six months despite constant arguing.
View original sourceSays Wix initial fees triple without notification.
View original sourceFound the site expensive and limited, then abandoned it when the renewal cost came through.
View original sourceHas used Wix for years after finding WordPress too difficult, and says it is easy for simple needs.
View original sourceWix Studio was so frustrating that they had to hire a programmer for monthly updates and find Wix expensive for simple needs.
View original sourceSquarespace Payments put a $12k balance under review for 12 days with no replies to 8-10 emails and no phone number.
View original sourceFinds the Wix editor slow and clunky for a small business site with a few pages and lead forms.
View original sourcePrefers Squarespace over Wix for more transparent pricing and easy customization.
View original sourceSays Wix keeps billing after cancellation and will not let you remove the payment method.
View original sourceFinds Wix horrible and clunky for first-time users and says its business practices trap you into paying.
View original sourceCalls Webflow outrageously expensive in hosting and workspace plans and has migrated most sites to Lovable.
View original sourceWix announced a 150% plan increase so they moved to Porkbun and Cloudflare for much less.
View original sourceRunning three enterprise sites on Webflow, is migrating the big ones off due to rigid pricing and ever-increasing costs.
View original sourceMany years on Squarespace and happy, with lots of functionality and easy page creation.
View original sourceLong-time supporter now considering self-hosting because of extra charges for languages and a 10GB bandwidth limit.
View original sourceA client regularly exceeds Webflow bandwidth because of bot traffic with no business uptick.
View original sourceUses a Shopify site only for enquiries and quotes; it has paid for itself, but at over EUR 300 a year they want a cheaper option for new sites.
View original sourceA small-business owner dropped Squarespace because it cost about $300 a year and rebuilt the site themselves.
View original sourceA Wix user finds it super easy and reliable, and easy to go back and update their site.
View original sourceA business owner moved from WordPress to Squarespace because it is much easier to update and hand off to someone else.
View original sourceA business owner built their own site on Wix, finds it very easy and gets lots of compliments on it.
View original sourceExports sites from the start and now logs into Webflow about once a month only for older projects.
View original sourceThey love Webflow and like its robustness, calling it pretty rock solid.
View original sourceWix has held over $11,000 of their funds for four weeks with account locked and no way to reach a live person.
View original sourceMoved to Astro with Directus but finds client self-management less collaborative than Webflow.
View original sourceWix took a whole year payment they would not refund after a forgotten cancellation.
View original sourceLiked Webflow for three years but exported to Astro on Netlify and finds updates much faster.
View original sourceMoved from Wix to Squarespace to save money, found Wix intuitive with built-in tools and great customer service, and wants to go back.
View original sourceSays Webflow absorbs hosting, deploys and dependency upkeep and is honestly cheap for small local lead-gen sites.
View original sourceWix charged for a site they had agreed to discontinue and PayPal sided with them, leaving a debt sent to collections.
View original sourceLocked out of domains at Squarespace for weeks and asked to agree to Plaid terms to recover access.
View original sourceUsed Webflow five years and still keeps one product on it only because of SEO impact.
View original sourceWix staff are helpful but there is no phone or email, and fixing a domain issue led straight to an upsell.
View original sourceSays Webflow CMS collections punish anything beyond basic use.
View original sourceWithin the 14-day guarantee there was no cancel option, the support rep was rude and hung up, and the refund was refused.
View original sourceTwo Squarespace logins after the Google Domains buyout, an auto-upgraded Workspace costing $500 and nobody willing to help.
View original sourceFound Webflow too costly after a year and now self-hosts for less and faster.
View original sourceBuilt their site via Claude into Webflow with the MCP and sees no reason to leave given how easy landing pages are.
View original sourceNon-technical founder finds Webflow glitchy but says managing it via Codex is super easy.
View original sourceAgency owner increasingly recommends Webflow to clients over their own preferred Astro and Sanity because of simpler handoff.
View original sourceAgency says Webflow is by far its most requested service and it had to hire more Webflow developers.
View original sourceMigrated almost all projects off Webflow because the pricing left no margin on some clients.
View original sourceAfter eight years exported their Webflow sites to Cloudflare R2 to drop subscription, hosting and language add-on costs.
View original sourceWas still billed after closing their Webflow account and had to ask for a refund.
View original sourceAgency says non-technical clients still love Webflow and their pipeline on it keeps growing.
View original sourceMoved from WordPress to Webflow this year and builds sites within a week using their own templates and Claude via the workspace.
View original sourceSquarespace chat shows connecting but nothing happens and over 30 reps have still not changed their email.
View original sourceA client’s couple thousand dollars of donations is stuck pending approval in Squarespace and support takes a day per reply.
View original sourceLong-time Webflow user thinks the platform is done as clients leave.
View original sourceWebflow is the most expensive platform for their remaining sites and they have been moving sites off for six months.
View original sourceWebflow earned them good money over 8 years but they now find the direction disappointing.
View original sourceWebflow user since 2016 moved three small client sites to Astro for zero hosting cost, going from 16 Webflow clients to 13.
View original sourceWix auto-renewed them into a different, pricier plan, and after a formal complaint offered a one-time prorated refund of $857.
View original sourceUses Squarespace as a simple landing page; easy to use and reasonably priced with zero qualms.
View original sourceA coach finds Wix customer service slowest and worst, and the site routinely breaks, including silent booking failures.
View original sourceRuns brochure and e-commerce sites on both Wix and Squarespace and prefers Squarespace.
View original sourceMarketing head left Webflow after four years: the Designer hung repeatedly on a 370-page site, support was slow and fees confusing.
View original sourceSubscription confirmation emails sent from the shared ghost.io address land in Gmail spam on the starter plan; support has not been very responsive and the fix seems to require a tier at double the price, which feels deceptive.
Cancelled a couple of weeks before the year ended but was charged for the next year with no refund.
View original sourceDoes not like the pricing plans but finds Wix one of the easiest and most adaptable builders.
View original sourceA three-year Wix subscription that cost $306 renewed at $907 despite their attempts to move the site, and they are still owed $587.
View original sourceA Wix site with a decent-sized store, members area and blog is unbearably slow.
View original sourceWix raised their plan price every year, so they cancelled; renewal is charged about 20 days early.
View original sourceWix auto-renewed almost $500 with no notice over 30 days before, overdrawing their card, after transferring the site to a client.
View original sourceWix refused them a refund and they are considering court.
View original sourceThey tried Hostinger AI builder and found it terrible, needing lots of credits for fine tuning.
View original sourceA small business uses Hostinger's builder for e-commerce and bookings at about £160 a year for two sites, but each appointment needs its own checkout.
View original sourceLong-time Squarespace user who finds it the most user friendly versus Weebly and Wix, and is over WordPress.
View original sourceA seasonal decorating business found Framer super easy and got a better-looking site than Squarespace templates with a few prompts.
View original sourceA site builder has struggled to get Squarespace's mobile and desktop designs to do what they want unless sticking to its predesigned blocks.
View original sourceThey worked with WordPress and Webflow professionally and say Webflow became extremely expensive, so they moved to AI-assisted coding.
View original sourceWix auto-renewed their subscription early and the refund can take 45 days, so they rebuilt on WordPress with Porkbun.
View original sourceGot upsold so hard on Wix that they quit before building anything.
View original sourceHas run a site that generates almost $1M on Wix for 5 years with essentially no issues and finds it cost effective.
View original sourceWorks well overall for an online store, but untranslated checkout strings, product variants showing out of stock in initial HTML crawls, and missing Vipps Stripe support hurt Norwegian e-commerce.
View original sourceA root-domain site hosted on AWS Route53 stopped working after the builder apparently dropped A-record support, leaving only CNAME records as an option.
View original sourceThey found the ecommerce JS snippet uses 800mb of their 100gb Webflow bandwidth even though they do not use ecommerce and cannot turn it off.
View original sourceMigrating off Squarespace because mobile speed scores were 16-20 versus 99-100 on WordPress.
View original source