After building over 200 sites in 5 years they describe Webflow as slow and crashing often, with expensive plans and support that takes at least 5 days and does not help. They say only enterprise customers get good treatment.
67signal
276reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
25% Positive23% Mixed52% Negative
What customers love, and what they don’tWhat customers noticed
Customer reviews (276)
Add your reviewShowing 7 reviews mentioning poor support Show all
Marketing head left Webflow after four years: the Designer hung repeatedly on a 370-page site, support was slow and fees confusing.
After eight years, agency is moving all client sites off Webflow over poor support and repeated pricing changes.
Agency is dropping Webflow after the outage: unreliable platform, no refunds or credits, slow dashboard and a constantly changing product.
Says Webflow support lacks empathy from first-hand experience and that they are better off elsewhere.
Moved over 20 e-commerce clients off Webflow after order confirmation emails kept getting blacklisted.
Had to jump through hoops to buy the basic plan and found Webflow's support link broken.
Common questions about Webflow
Is Webflow worth it?
Of the 212 reviews with a clear verdict, 25% are positive, 23% mixed and 52% negative. The praise mentioned most is easy to use. The most common complaint is renewal price hike.
What do people like about Webflow?
The praise reviewers mention most: easy to use (21 reviews), great value (8 reviews) and reliable (5 reviews). For example: Sees Webflow's CMS as a major strength for non-technical marketing teams compared with most other platforms.
What are the most common complaints about Webflow?
The complaints reviewers mention most: renewal price hike (53 reviews), outages (15 reviews) and slow (9 reviews). For example: Frustrated that basic CMS features need community scripts despite Webflow's price and past CMS price increase.
What does the signal score of 67 mean?
It's how well reviewed Webflow is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Webflow?
Category: Website builder. Free plan: Yes.
Where do these Webflow reviews come from?
276 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.