Long-time Linode user who has always been happy: solid performance and great tech support, though pricing feels expensive.
68signal
66reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
77% Positive8%15% Negative
Servers run for a decade or more; a major outage in mid 2025 and a price rise are the gripes.
What customers love, and what they don’tWhat customers noticed
Customer reviews (66)
Add your reviewShowing 15 reviews mentioning helpful support Show all
Linode has been spectacular; phone support answered immediately.
Big fan of Linode; 24/7 phone support was very helpful the one time they called.
Linode has gone above and beyond across a mix of larger and smaller VPS and services.
When a Linode host was hit by a DoS they could not diagnose, support answered fast and confirmed the problem came from Linode's own host.
After five years on Linode, rates its technical support unbeatable: they go out of their way to help and the staff feel competent.
Two small sites on Linode have run for years with no issues and decent customer support.
Over a year with multiple production servers; reaches Linode support often and gets professional replies within hours.
They have run their own server and a few client sites on Linode VPS for decades and call it rock solid, with fixed pricing and excellent support.
Manages about 20 Linode servers after 5 years and likes that support is reachable by phone for server issues.
Hosted email on Linode for a while; only needed a support ticket to get the mail ports opened.
Used Linode for almost a decade to host external websites: clean dashboard, never let them down, competitive pricing and responsive support.
They took part in the Linode LKE beta with less important workloads and found working with Linode staff and other customers a top notch experience.
They used Linode briefly for a small server and were blown away by the customer service, and plan to keep their small projects there.
They like Linode and praise its customer service and pricing.
Common questions about Linode
What do customers say about Linode?
Akamai Linode is praised above all for reliability, with many customers running servers for a decade or more, plus good support, simple pricing and an easy dashboard. Downsides are a major outage in mid 2025, a price rise after the Akamai purchase, and a few account bans at signup.
Is Linode worth it?
Of the 26 reviews with a clear verdict, 77% are positive, 8% mixed and 15% negative. The praise mentioned most is reliable. The most common complaint is outages.
What do people like about Linode?
The praise reviewers mention most: reliable (14 reviews), great value (6 reviews) and helpful support (4 reviews). For example: Four years on a Linode nanode running Joomla sites without problems, with painless upgrades to 2GB for $10.
What are the most common complaints about Linode?
The complaints reviewers mention most: outages (4 reviews), poor support (1 review) and renewal price hike (1 review). For example: Emergency maintenance broke their server and paid daily backups had not been taken; restore took 13 hours.
What does the signal score of 68 mean?
It's how well reviewed Linode is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Linode?
Category: VPS hosting.
How does Linode rank?
#4 in Best VPS Hosting 2026, ranked by real customer reviews.
Where do these Linode reviews come from?
66 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.