A Hostinger customer of 18 months says the renewal jump is real but reasonable, and support got noticeably better after the first year.
76signal
139reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
58% Positive11%31% Negative
Customers generally praise it as cheap, easy and reliable for small WordPress and client sites, with a simple panel.
What customers love, and what they don’tWhat customers noticed
Liked
Watch for
Also mentioned: best for beginners1
Customer reviews (139)
Add your reviewShowing 13 reviews mentioning helpful support Show all
A customer whose old host was deleted got Hostinger support to try restoring both their .wpress and .zip backups and offer to do the migration directly.
A freelancer has hosted about 20 client sites on Hostinger's cloud plan for 4-5 years without a single issue with the service or support.
A site owner moved 6 sites to Hostinger and is impressed: the Kodee AI assistant was useful and a human replied within minutes.
Calls Hostinger the best shared hosting they have used out of many: fast, easy, safe without cPanel, with fast support, with domains kept at Porkbun.
Uses Hostinger for two sites and rates its support best, even the AI can update PHP automatically.
A Hostinger customer who hosts client sites recommends Hostinger's chat support, calling it the best.
A developer who also tried GoDaddy, Bluehost and HostGator has used Hostinger for three years and finds it incredible and affordable, with great docs and chat support.
A site owner moving to Hostinger reached a helpful human in five minutes and found its CDN and caching great, with no downtime.
A new Hostinger customer finds its support and page loading times pretty good so far.
A Hostinger customer says its support is awesome and worth asking for help with WordPress slowdowns.
They say they always choose Hostinger for their clients because their customer service is excellent.
Recommends Hostinger for a small business site, with great support, domain and email.
Common questions about Hostinger
What do customers say about Hostinger?
Customers generally praise it as cheap, easy and reliable for small WordPress and client sites, with a simple panel. The main complaint is support that is mostly AI chat and hard to get past to a human, followed by renewal prices rising well above the first term. A few report suspensions or resource-limit throttling.
Is Hostinger worth it?
Of the 105 reviews with a clear verdict, 58% are positive, 11% mixed and 30% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about Hostinger?
The praise reviewers mention most: great value (26 reviews), reliable (18 reviews) and easy to use (15 reviews). For example: An agency sees good results on Hostinger's mid-tier plans and finds it a good balance of performance and cost.
What are the most common complaints about Hostinger?
The complaints reviewers mention most: poor support (23 reviews), renewal price hike (9 reviews) and outages (5 reviews). For example: A business owner's new Hostinger site was suspended right after they paid, and it was still not sorted six days later.
What does the signal score of 76 mean?
It's how well reviewed Hostinger is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Hostinger?
Category: Shared hosting.
Where do these Hostinger reviews come from?
139 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.