Has a dedicated server with Liquid Web bought in 2024 and was told it would rise about 51% on 17 days notice. The old price can only be kept by paying twelve months up front, which they find hard to afford as a self-employed customer.
48signal
34reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
7%17% Mixed76% Negative
Customers often describe long, reliable stays with Liquid Web, but several were unhappy about renewal price increases and being pushed to prepay or commit for a year.
What customers love, and what they don’tWhat customers noticed
Customer reviews (34)
Add your reviewShowing 6 reviews mentioning renewal price hike Show all
Was a Liquid Web customer for close to a decade and had several frustrating support experiences. When the renewal email threatened a 12% increase unless a one-year commitment was signed, it confirmed the decision to move to another host.
They say Liquid Web has become very expensive at over 126 dollars a month for a VPS. They found the same specs at IONOS for about 15 dollars a month.
Long-time customer whose two VPSs were left outdated because they would not upgrade them without a paid backup add-on. They also faced a 12 percent price rise unless they accepted an annual contract.
Liquid Web is their own server host, and they say its prices have been rising since the private equity purchase.
A long-time Nexcess account moved to Liquid Web brought a push toward a server costing over twice as much, repeated price rises, and a site down almost weekly with hours-long support waits.
Common questions about Liquid Web
What do customers say about Liquid Web?
Customers often describe long, reliable stays with Liquid Web, but several were unhappy about renewal price increases and being pushed to prepay or commit for a year. Opinions on support are split, with some calling it good and others frustrating, especially after a buyout.
Is Liquid Web worth it?
Of the 29 reviews with a clear verdict, 7% are positive, 17% mixed and 76% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Liquid Web?
The praise reviewers mention most: helpful support (3 reviews), reliable (3 reviews) and good control panel (1 review). For example: Has hosted close to 100 clients at Liquid Web for 10 years with zero issues and consistently good support.
What are the most common complaints about Liquid Web?
The complaints reviewers mention most: poor support (18 reviews), expensive (7 reviews) and renewal price hike (6 reviews). For example: They are a current Liquid Web customer looking for another provider because support, once amazing, is now terrible.
What does the signal score of 48 mean?
It's how well reviewed Liquid Web is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Liquid Web?
Category: Dedicated server.
Where do these Liquid Web reviews come from?
34 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.