Is moving a 100-site plan away from Nexcess after a year of decline: the price rose from $638 to $849 a month with no added benefits, PHP patching took over a day with little communication, and the included CDN and automatic updates did not work reliably. Says the speeds are still great but would not recommend it.
48signal
34reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
7%17% Mixed76% Negative
Customers often describe long, reliable stays with Liquid Web, but several were unhappy about renewal price increases and being pushed to prepay or commit for a year.
What customers love, and what they don’tWhat customers noticed
Customer reviews (34)
Add your reviewShowing 2 reviews mentioning outages Show all
A long-time Nexcess account moved to Liquid Web brought a push toward a server costing over twice as much, repeated price rises, and a site down almost weekly with hours-long support waits.
Common questions about Liquid Web
What do customers say about Liquid Web?
Customers often describe long, reliable stays with Liquid Web, but several were unhappy about renewal price increases and being pushed to prepay or commit for a year. Opinions on support are split, with some calling it good and others frustrating, especially after a buyout.
Is Liquid Web worth it?
Of the 29 reviews with a clear verdict, 7% are positive, 17% mixed and 76% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Liquid Web?
The praise reviewers mention most: helpful support (3 reviews), reliable (3 reviews) and good control panel (1 review). For example: Has hosted close to 100 clients at Liquid Web for 10 years with zero issues and consistently good support.
What are the most common complaints about Liquid Web?
The complaints reviewers mention most: poor support (18 reviews), expensive (7 reviews) and renewal price hike (6 reviews). For example: They are a current Liquid Web customer looking for another provider because support, once amazing, is now terrible.
What does the signal score of 48 mean?
It's how well reviewed Liquid Web is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Liquid Web?
Category: Dedicated server.
Where do these Liquid Web reviews come from?
34 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.