Showing 1 review mentioning helpful support Show all
Older than 24 months. These may describe an earlier version.
They have run multiple servers for years and call it a great company. Hardware failures in the Tampa datacenters were fixed within 2-4 hours, while a New York drive failure was slower due to remote hands.
“I have multiple servers with Hivelocity and been with them for years. Great company and great people. Can't comment on Interserver.”
The praise reviewers mention most: reliable (3 reviews), great value (1 review) and helpful support (1 review). For example: They currently run a dedicated server with Hivelocity and report no issues so far.
The complaints reviewers mention most: poor support (4 reviews). For example: Their dedicated host passed through several acquisitions and ended up under Hivelocity, after which they say support became spotty.
7 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.