The AX41 ran almost three years as a spectacular experience with no problems, but a disk vanished from the RAID on the AX42 after three months, so they moved to Hetzner cloud VPS for better availability.
72signal
114reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
51% Positive16% Mixed33% Negative
Most customers describe very reliable servers, fast hardware support and strong value.
What customers love, and what they don’tWhat customers noticed
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Also mentioned: best for developers2
Customer reviews (114)
Add your reviewShowing 7 reviews mentioning reliable Show all
With 500-plus bare metal servers, 2-3 die per month, mostly disks replaced with non-new ones.
Their company has many SX servers with disk failures every couple of months and swaps need a server shutdown.
Always returns to Hetzner for stability and support after trying Contabo and Netcup, but DDoS protection is weak and servers get blocked when attacked.
Across 90 AX102 and AX162-R servers, a bad month of drive drop-outs was mostly fixed within 30 minutes of a ticket, and they still say pricing cannot be beaten.
Uses Hetzner bare metal at work for less important workloads; generally fine but a hardware issue impacted them.
Streaming Plex and IPTV tools across both datacenters worked without policy trouble, though North American users can run into transatlantic peering latency.
Common questions about Hetzner Dedicated Servers
What do customers say about Hetzner Dedicated Servers?
Most customers describe very reliable servers, fast hardware support and strong value. The main complaint is the recent price increases, with some saying certain models now cost several times more, plus high setup fees outside auction servers. A few had accounts cancelled over payment or verification problems, and some mention weak DDoS protection.
Is Hetzner Dedicated Servers worth it?
Of the 78 reviews with a clear verdict, 51% are positive, 15% mixed and 33% negative. The praise mentioned most is reliable. The most common complaint is renewal price hike.
What do people like about Hetzner Dedicated Servers?
The praise reviewers mention most: reliable (24 reviews), helpful support (14 reviews) and great value (13 reviews). For example: On Hetzner dedicated servers since 2015 with no unplanned issues, though support will not help with software.
What are the most common complaints about Hetzner Dedicated Servers?
The complaints reviewers mention most: renewal price hike (16 reviews), poor support (8 reviews) and outages (7 reviews). For example: Dedicated servers went from 200 to 250 euros a month, nearly 600 euros extra per year that must be explained to clients.
What does the signal score of 72 mean?
It's how well reviewed Hetzner Dedicated Servers is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Hetzner Dedicated Servers?
Category: Dedicated server.
Where do these Hetzner Dedicated Servers reviews come from?
114 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.